EA Link help needed NOW

JMJ · 03-08-2007, 05:23 PM

I bought NS and my account was charged, however it's not there available to download or install. I got a message in the systray telling me my download was complete, but there is nothing for me to do, I don't see it available anywhere in the EA Link window.

Has anyone ever experienced this?

Does someone have a way to actually contact EA to get help? I want a phone number, not a web form that they will not respond to. I want my game but think this is going to be an issue now.

JMJ · 03-08-2007, 05:26 PM

Well, at least it knows I bought it, but I can't find it.

**Exploding_Silver** · 03-08-2007, 05:28 PM

I asked on teamspeak and the advice is uninstall EA link then reinstall. (maybe copy folder where all your downloads are to save downloading 2142 or patches again)

Or, maybe on release day EA link is strained by the volume of people buying

JMJ · 03-08-2007, 05:43 PM

Quote:

Originally Posted by Exploding_Silver

I asked on teamspeak and the advice is uninstall EA link then reinstall. (maybe copy folder where all your downloads are to save downloading 2142 or patches again)

Or, maybe on release day EA link is strained by the volume of people buying

That did the trick, thanks!

Trooper · 03-08-2007, 05:46 PM

....bummer i was gonna suggest maybe going and haveing a chat with your neighbor. Maybe even giving his dog a pat......

mikeski30 · 03-08-2007, 06:13 PM

Trooper: Best avatar ever. That is all.

Acreo Aeneas · 03-08-2007, 11:27 PM

JMJ, uninstall EA Link.
Delete the EA Link folder from Program Files.
Empty your Recycle Bin.
Reinstall EA Link.
Restart Computer.

NS should now appear once you start EA Link and login to your account.

**ThePenguineer** · 03-09-2007, 08:42 AM

Quote:

Originally Posted by Trooper[SNPR]

....bummer i was gonna suggest maybe going and haveing a chat with your neighbor. Maybe even giving his dog a pat......

I was gonna add that maybe his game was hiding underneath all the stuff his neighbor has laying out on the lawn, but it looks like JMJ already found it....

JMJ · 03-09-2007, 08:49 AM

Har har...hey, here's a knife, you might want to make a big gash on my back before you dump salt in it

**birdie_in_Texas** · 03-09-2007, 10:34 AM

i could not even get it to let me buy the hting..it just kept telling that my "session has timed out.."..

I WANT NS..!!

DeadOnAim · 03-09-2007, 10:50 AM

Birdie, mine did the same thing. You need to open EA link up, then click on the top left drop down (I think it is the file dropdown or something, I can't check I am at work - It is the same place you can manually log out and log back in) There is an option to "Clear cache" Do that then restart EA Link. It then allowed me to purchase, d/l and install NS.

**birdie_in_Texas** · 03-09-2007, 11:14 AM

thanks DeadOn...you freakin ROCK..!!

i will get on it as soon as i get to the house!

DeadOnAim · 03-09-2007, 02:39 PM

No problem buddy. Glad I can help. Just note, that if for some reason that doesn't work for you, another thing people have had to do is uninstall, download then reinstall EA Link. (You also may have to explore your program folders and manually delete the EA Link folder so there isn't any remnants of the program left after uninstall before reinstalling it.)

perry · 03-10-2007, 04:28 PM

I'm logged in to EA link, go to buy the thing, and then it wants me to create a new account. Why would I want a new account? I have my BF2 boosters on this one and want to keep everything together.

I went to the My Account webpage and simply reentered my email address and it's letting me buy now. Why do I keep dealing with EA? Everything with them is just so frustrating.

Just for giggles, I clicked the radio button that said I didn't agree to the EULA and purchase agreement.. and my download started. Go EA!

03-08-2007, 05:23 PM	#1 (permalink)
JMJ Join Date: Jun 2005 Age: 37 Posts: 4,077	EA Link help needed NOW I bought NS and my account was charged, however it's not there available to download or install. I got a message in the systray telling me my download was complete, but there is nothing for me to do, I don't see it available anywhere in the EA Link window. Has anyone ever experienced this? Does someone have a way to actually contact EA to get help? I want a phone number, not a web form that they will not respond to. I want my game but think this is going to be an issue now.

03-08-2007, 05:26 PM	#2 (permalink)
JMJ Join Date: Jun 2005 Age: 37 Posts: 4,077	Re: EA Linnk help needed NOW Well, at least it knows I bought it, but I can't find it.

03-08-2007, 05:28 PM	#3 (permalink)
Exploding_Silver Join Date: Dec 2005 Location: With Wonder Woman in Awesomeland ! Posts: 4,426	Re: EA Linnk help needed NOW I asked on teamspeak and the advice is uninstall EA link then reinstall. (maybe copy folder where all your downloads are to save downloading 2142 or patches again) Or, maybe on release day EA link is strained by the volume of people buying __________________ TG-E1st TacticalGamer European Division - having fun on the battlefield, the "TG way" Little known facts about the mating habits of BigEyes, sometimes they flood the apartment to call in attractive bigeye females, then build hives from pies where their queen will lay eggs ..<=Awesomeness ribbon

03-08-2007, 05:46 PM	#5 (permalink)
Trooper Join Date: Jun 2005 Location: In my wifes house......if she says i can Age: 25 Posts: 8,627	Re: EA Linnk help needed NOW ....bummer i was gonna suggest maybe going and haveing a chat with your neighbor. Maybe even giving his dog a pat...... __________________ that sounds like a good idea trooper. -Vulcan

03-08-2007, 06:13 PM	#6 (permalink)
mikeski30 Join Date: Nov 2006 Location: Odenton, Md Age: 36 Posts: 13	Re: EA Linnk help needed NOW Trooper: Best avatar ever. That is all. __________________ Skidakiller

03-08-2007, 11:27 PM	#7 (permalink)
Acreo Aeneas Join Date: Nov 2006 Location: DePaul University (Chicago) Age: 22 Posts: 3,994	Re: EA Link help needed NOW JMJ, uninstall EA Link. Delete the EA Link folder from Program Files. Empty your Recycle Bin. Reinstall EA Link. Restart Computer. NS should now appear once you start EA Link and login to your account. __________________ Acreo_Aeneas Former 9th Member "People usually see me and ask if I speak Chinese. I respond by asking if they speak American." "Tomorrow's high-end tech today? Why bother, it'll be old when tomorrow arrives anyways."

03-09-2007, 08:49 AM	#9 (permalink)
JMJ Join Date: Jun 2005 Age: 37 Posts: 4,077	Re: EA Link help needed NOW Har har...hey, here's a knife, you might want to make a big gash on my back before you dump salt in it

03-09-2007, 10:34 AM	#10 (permalink)
birdie_in_Texas Join Date: Jul 2005 Location: TEXAS..! Age: 39 Posts: 2,506	Re: EA Link help needed NOW i could not even get it to let me buy the hting..it just kept telling that my "session has timed out..".. I WANT NS..!! __________________ Call of Duty - Official Rules, Announcements & SOPs Contact a CoD Admin Here

03-09-2007, 10:50 AM	#11 (permalink)
DeadOnAim Join Date: Dec 2006 Location: Pittsburgh, PA Age: 32 Posts: 164	Re: EA Link help needed NOW Birdie, mine did the same thing. You need to open EA link up, then click on the top left drop down (I think it is the file dropdown or something, I can't check I am at work - It is the same place you can manually log out and log back in) There is an option to "Clear cache" Do that then restart EA Link. It then allowed me to purchase, d/l and install NS.

03-09-2007, 11:14 AM	#12 (permalink)
birdie_in_Texas Join Date: Jul 2005 Location: TEXAS..! Age: 39 Posts: 2,506	Re: EA Link help needed NOW thanks DeadOn...you freakin ROCK..!! i will get on it as soon as i get to the house! __________________ Call of Duty - Official Rules, Announcements & SOPs Contact a CoD Admin Here

03-09-2007, 02:39 PM	#13 (permalink)
DeadOnAim Join Date: Dec 2006 Location: Pittsburgh, PA Age: 32 Posts: 164	Re: EA Link help needed NOW No problem buddy. Glad I can help. Just note, that if for some reason that doesn't work for you, another thing people have had to do is uninstall, download then reinstall EA Link. (You also may have to explore your program folders and manually delete the EA Link folder so there isn't any remnants of the program left after uninstall before reinstalling it.)

03-10-2007, 04:28 PM	#14 (permalink)
perry Join Date: Jul 2005 Posts: 4,494	Re: EA Link help needed NOW I'm logged in to EA link, go to buy the thing, and then it wants me to create a new account. Why would I want a new account? I have my BF2 boosters on this one and want to keep everything together. I went to the My Account webpage and simply reentered my email address and it's letting me buy now. Why do I keep dealing with EA? Everything with them is just so frustrating. Just for giggles, I clicked the radio button that said I didn't agree to the EULA and purchase agreement.. and my download started. Go EA! __________________ Battlefield Admin(BF2 Rules) (BF2142 Rules) [volun2][medic][defense3][eng2][support] [sg-c1][gchq-c1][tog-c1][ma-c1][taw-c1][tg-c2] Support TG \| Write for TacticalWiki \| BF2 Sig. Generator \| TS Help

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