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Battlefield 2142 - Technical Support & FAQs Technical Support and FAQs for Battlefield 2142 and related mods.

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Old 05-09-2007, 09:36 PM   #1 (permalink)
 
Join Date: May 2007
Posts: 1
Exclamation Computer freezes in bf2142 only in multiplayer

Whenever i play bf2142 multiplayer my computer will randomly freeze. I can play for 30sec - 1hour and my computer will freeze and the last sound played will loop indefinitely. The screen does not go black, and there is no error messages. I must then restart.

1)
My computer specs are:
Motherboard: ASUS P5W-DH Deluxe
Processor: Intel C2D e6700 Processor 2.66GHz with Zalman 9500 heatsink
Memory: Corsair XMS2 2BG(2 x 1GB) 240-pin DDR2 SDRAM DDR@ 800 Dual Channel Kit TWIN2x2048-6400C3
Hard Drive: 150GB 10,000RPM Western Digital Raptor
Video Card: Sapphire X1900XTX 512MB with Artic Accelero X2 cooler
PSU: Thermaltake Toughpower 700W
OS: Windows XP Professional Service Pack 2

2) I have updated all my drivers (Video, audio, network, and chipset)

This problem has always occurred ever since i bought the game back in november. However, now I am freezing more frequently (average is about 10 min until I freeze now instead of an hour)

I am using onboard audio(realtek) but the weird thing is that I DONT CRASH IN SINGLE PLAYER. I played single player recently for 2 hours and could not get my system to crash. When i am playing multiplayer, sometimes there are audio gltiches that last for a second but my computer never freezes during those audio glitches. It will freeze a few minutes later. In single player, I have never heard those audio glitches.

I have checked all my temps, and according to ATI, ASUS, and INTEL, my components are not hot enough to be overheating. I monitor my temps with PC PROBE II and ATI TOOL. Nothing is overclocked. My motherboard is usually around 45C or lower while playing. My CPU is usually at 30C or lower while playing (have a Zalman 9500 heatsink installed), and my video card is at 70C or lower while playing. Another thing of notice is that I can play Oblivion which puts much more stress on all my hardware components and have never had my computer freeze from playing Oblivion.

In game, my audio settings are set to software, have tried disabling VOIP, and putting all the video options to low with no AA and the computer will still freeze. I have deccelerated my onboard audio to basic with no luck. I have tried closing all background programs and still no luck. I ran memtest on my ram to test for errors in my ram and it found none despite doing 2 passes. I tried reinstalling the game and the problem did not go away. I reformatted my computer and the problem persisted. Thinking, this was an ethernet problem (using onboard ethernet) i put in a linksys ethernet card and still nothing.

Yesterday i noticed something interesting in the DXDIAG.TXT file. It said that there is a registry error in my network. Can this be causing the problem. (FULL DXDAIG.TXT IS ATTACHED)

Network Tab: Problems were found in the system registry. Details are available in the saved text file.

Registry Errors Found:
Key 'HKCR\DirectPlayNATHelperUPnP.1\CLSID' is missing.
Key 'HKCR\DirectPlayNATHelperUPnP.1' is missing.
Key 'HKCR\DirectPlayNATHelperUPnP\CurVer' is missing.
Key 'HKCR\DirectPlayNATHelperUPnP\CLSID' is missing.
Key 'HKCR\DirectPlayNATHelperUPnP' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}\VersionIndependentProgID' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}\ProgID' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}\InprocServer32' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}\InprocServer32' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}\InprocServer32' is missing.
Key 'HKCR\CLSID\{B9C2E9C4-68C1-4D42-A7A1-E76A26982AD6}' is missing.

If this is what is causing my problem, how do i fix it?

I am pretty much out of ideas.

I have contacted EA, ASUS, ATI,and MARVELL all of which have no clue what is causing my problem. ASUS told me to RMA my motherboard (last thing i want to do), and EA staff is worthless. They keep repeating the same tips after talking to them about this problem for about 1.5 months. ATI is still looking into it but i doubt this is an issue with my videocard.

One last thing, i tried updated to the newer version of directx 9 and kept getting this error
A cabinet file necessary for installation cannot be trusted. PLease verify the Cryptographic services are enabled and that the cabinet file certificate is valid.

This is my first post and such a long one. I just want to say THANK YOU in advance.
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Old 05-11-2007, 01:34 PM   #2 (permalink)
 
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Join Date: Nov 2006
Location: Orlando, FL
Age: 25
Posts: 942
Re: Computer freezes in bf2142 only in multiplayer

It has to do with your internet connection. My guess is you are using wireless and your card is going bad. This EXACT thing happened to me and as soon as I pulled out my card it worked fine. This was of course after I spent the money on a new PSU and reformated my whole computer and spent hours trying all sorts of other stuff. Try taking your wireless out and pluging in directly and see what happens. If that is not it I don't know what to tell you. Good luck.
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