Admins and obtaining their help.

**Wyzcrak** · 03-01-2005, 10:37 AM

If you've got a problem with how an admin handled a situation on the server, you PM the admin who handled it. If you don't know WHICH admin handled the situation, pick any admin to contact and discuss the problem. A list of admins is available in the announcements forum. Be sure to include your SteamID (or playername, if you don't know your SteamID), the time that it happened and on which server it happened.

If you're not satisfied with the admin's reaction to your complaint, you PM Vulcan, as he is the CSS Game Officer, and discuss it for as long as he'll entertain your concerns. If you're not satisfied with the Game Officer's reaction to your complaint, you PM Apophis, as he manages all Game Officers, and discuss it for as long as he'll entertain your concerns.

If you can't find satisfaction in any of that, you get over it or you leave.

At no point during the process do you start a public thread in the forums.

Below is a longer version of the above:

On Tactical Gamer servers, administrators are chosen to maintain the enjoyable experience that motivates us all to play here. The Tactical Gamer Counter-Strike server is no exception to this practice.

Admins on the server enjoy the burden of authority. What they say goes for the duration of the time in which you're playing on the server. If you must question an admin decision, you are encouraged to PRIVATELY do so once you're off the server.

Players are encouraged (not only invited) to contact an admin privately (see the admin's forum profile for contact information) about any admin decision with which they take question, but players are not permitted (or invited, or encouraged) to question admin decisions while on the server.

All of the admins are human and therefore imperfect. But they're also chosen (invitation only) because they've proven in act that they want what's best for the server and WILL put personal interests aside to preserve that best. They don't get brownie points for ruining your day, and they will seek resolution with you if you give them the chance to address your concerns.

If you've got a problem with how a situation was handled, you first privately contact the admin who handled it. Discuss the situation with him and make a good faith effort to resolve the situation without involving anyone else.

If you're not satisfied with your private conversation with the admin, you privately contact Vulcan (PCS Game Officer). State your problem and work toward resolution. If your issue is with another admin, make sure you include the complete PM history of your attempts to resolve your issue with them.

If you're not satisfied with Vulcan, you PM Apophis (again, see forum profile for contact information), to whom all Game Officers (and Counter-Strike admins, for that matter) answer. Again, state your problem and work toward resolution. Apophis will only deal with complaints that are accompanied by a full history of your attempts to resolve your issue with the admin in question, and your subsequent PM's to Vulcan.

If after all of the above the situation is not resolved, you're left to resolve it alone however best you manage.

**Vulcan** · 06-01-2007, 10:48 AM

You have in game chat available to admins by using # "message" in teamchat. This will send a message to the admin channel.
Keep in mind you cannot read what admins are saying but you can send a message.

If there is no admin on the server, many of the admins have Xfire, MSN, Email, and you can PM on this forum with the following information.

<player: SteamID> is <afk / TK'ing / voice spamming / not co-operating / rushing / etc>

Do not at any time attempt to tell an admin what action they should take.

Current Admin Team:

The following players are admins on the servers. Their forum profiles offer several ways to contact an admin.

PCS admins

Vulcan (Game Officer)
TheBigC
Gogeta
whistler
SloppyJoe
Section-8
sparhawkxx
Disciple

Temp admins
Atomic Dog
Doorway27
Assault9
Dirtboy
CingularDuality
Meat Drapes
Poe
Clefspeare

**Vulcan** · 01-08-2008, 10:59 AM

There is now a forum created for contacting an admin. You will only be able to see your post in this forum and respond to it while any admin will be able to respond to you. This is an added feature to private messaging admins.

03-01-2005, 10:37 AM	#1 (permalink)
Wyzcrak Join Date: May 2003 Location: Memphis, TN Posts: 14,132	SOP: Admin complaints If you've got a problem with how an admin handled a situation on the server, you PM the admin who handled it. If you don't know WHICH admin handled the situation, pick any admin to contact and discuss the problem. A list of admins is available in the announcements forum. Be sure to include your SteamID (or playername, if you don't know your SteamID), the time that it happened and on which server it happened. If you're not satisfied with the admin's reaction to your complaint, you PM Vulcan, as he is the CSS Game Officer, and discuss it for as long as he'll entertain your concerns. If you're not satisfied with the Game Officer's reaction to your complaint, you PM Apophis, as he manages all Game Officers, and discuss it for as long as he'll entertain your concerns. If you can't find satisfaction in any of that, you get over it or you leave. At no point during the process do you start a public thread in the forums. Below is a longer version of the above: On Tactical Gamer servers, administrators are chosen to maintain the enjoyable experience that motivates us all to play here. The Tactical Gamer Counter-Strike server is no exception to this practice. Admins on the server enjoy the burden of authority. What they say goes for the duration of the time in which you're playing on the server. If you must question an admin decision, you are encouraged to PRIVATELY do so once you're off the server. Players are encouraged (not only invited) to contact an admin privately (see the admin's forum profile for contact information) about any admin decision with which they take question, but players are not permitted (or invited, or encouraged) to question admin decisions while on the server. All of the admins are human and therefore imperfect. But they're also chosen (invitation only) because they've proven in act that they want what's best for the server and WILL put personal interests aside to preserve that best. They don't get brownie points for ruining your day, and they will seek resolution with you if you give them the chance to address your concerns. If you've got a problem with how a situation was handled, you first privately contact the admin who handled it. Discuss the situation with him and make a good faith effort to resolve the situation without involving anyone else. If you're not satisfied with your private conversation with the admin, you privately contact Vulcan (PCS Game Officer). State your problem and work toward resolution. If your issue is with another admin, make sure you include the complete PM history of your attempts to resolve your issue with them. If you're not satisfied with Vulcan, you PM Apophis (again, see forum profile for contact information), to whom all Game Officers (and Counter-Strike admins, for that matter) answer. Again, state your problem and work toward resolution. Apophis will only deal with complaints that are accompanied by a full history of your attempts to resolve your issue with the admin in question, and your subsequent PM's to Vulcan. If after all of the above the situation is not resolved, you're left to resolve it alone however best you manage. __________________ Steam Community? Add me. \| Join #tacticalgamer \| Search Results Legend \| New Posts Forum Filter \| Postbox Toggle \| Live Thread Review \| One Line Results \| Free Remote, Encrypted Backup Darkilla: In short, NS is pretty much really fast chess. With guns. Apophis: I haven't seen anyone say that SM's are better than non-SMs. Nordbomber: This is THE first server I've seen where either side can comeback from out of seemingly nowhere with the right teamwork. en4rcment: I have NEVER experienced the type of gameplay that I have found here. Nightly I am amazed at the personalities and gaming talent. Root: Welcome to TG. Feel free to punctuate your sentences correctly. Monkerz: Its gonna take all my skills to beat those boys off in the future. Last edited by Vulcan; 06-07-2007 at 10:49 AM. Reason: New Game Officer

06-01-2007, 10:48 AM	#2 (permalink)
Vulcan Join Date: Jan 2005 Location: Montreal Age: 29 Posts: 6,847	Admins and obtaining their help. You have in game chat available to admins by using # "message" in teamchat. This will send a message to the admin channel. Keep in mind you cannot read what admins are saying but you can send a message. If there is no admin on the server, many of the admins have Xfire, MSN, Email, and you can PM on this forum with the following information. <player: SteamID> is <afk / TK'ing / voice spamming / not co-operating / rushing / etc> Do not at any time attempt to tell an admin what action they should take. Current Admin Team: The following players are admins on the servers. Their forum profiles offer several ways to contact an admin. PCS admins Vulcan (Game Officer) TheBigC Gogeta whistler SloppyJoe Section-8 sparhawkxx Disciple Temp admins Atomic Dog Doorway27 Assault9 Dirtboy CingularDuality Meat Drapes Poe Clefspeare __________________ TG Primer - CSS SOP's - INS SOP's Last edited by Vulcan; 07-06-2008 at 11:39 AM. Reason: added clef

01-08-2008, 10:59 AM	#3 (permalink)
Vulcan Join Date: Jan 2005 Location: Montreal Age: 29 Posts: 6,847	Re: Admins and obtaining their help. There is now a forum created for contacting an admin. You will only be able to see your post in this forum and respond to it while any admin will be able to respond to you. This is an added feature to private messaging admins. __________________ TG Primer - CSS SOP's - INS SOP's

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