PR Technical Problems Thread

[mp40x]

So, yesterday I blue screen of death crashed 3 times shortly after loading Korengal valley. And was unable to play in the Insurgency World series. My 1st thought was just to reinstall PR and BF2. This did not work. So in order to open the crash dump files I downloaded debugging tools for windows. Here are the results, it clearly says that nv4_mini.sys is the problem, my question is how do I fix this? This is pretty technical stuff, does anyone have any ideas, it would be appreciated.


Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini033009-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Mar 30 08:56:22.484 2009 (GMT-4)
System Uptime: 0 days 0:01:48.489
Loading Kernel Symbols
.................................................. .................................................. ...........................................
Loading User Symbols
Loading unloaded module list
...........
Unable to load image nv4_mini.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nv4_mini.sys
*** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {7, 2, 0, b8f21657}



Probably caused by : nv4_mini.sys ( nv4_mini+66657 )

Followup: MachineOwner
---------

0: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000007, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: b8f21657, address which referenced memory

Debugging Details:
------------------




READ_ADDRESS: 00000007

CURRENT_IRQL: 2

FAULTING_IP:
nv4_mini+66657
b8f21657 8b4808 mov ecx,dword ptr [eax+8]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from ac0175f6 to b8f21657

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
8055127c ac0175f6 b8e8bb75 806e6900 00006f5b nv4_mini+0x66657
80551290 00000000 00000000 00006d9e 00000040 rdbss!RxInsertWorkQueueItem+0xb5


STACK_COMMAND: kb

FOLLOWUP_IP:
nv4_mini+66657
b8f21657 8b4808 mov ecx,dword ptr [eax+8]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nv4_mini+66657

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nv4_mini

IMAGE_NAME: nv4_mini.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 499c9be8

FAILURE_BUCKET_ID: 0xD1_nv4_mini+66657

BUCKET_ID: 0xD1_nv4_mini+66657

Followup: MachineOwner
---------

[Ghost Dog]

I assume you have an Nvidia card? Try reinstalling/updating your graphics driver.

If that doesn't work, clear the '...\My Documents\Battlefield 2\mods\bf2\cache' folder, remove your current Nvidia driver, reboot and then install the latest driver for your card.

[mp40x]

Originally Posted by Ghost Dog

I assume you have an Nvidia card? Try reinstalling/updating your graphics driver.

If that doesn't work, clear the '...\My Documents\Battlefield 2\mods\bf2\cache' folder, remove your current Nvidia driver, reboot and then install the latest driver for your card.

I have tried this, I still have the same issue. Its clear that it is driver related, I just dont know how to fix this. Somehow this problem just started on its own, PR and BF2 was working fine just 2 days ago. I have not changed a thing.

[Ghost Dog]

Originally Posted by mp40x

I have tried this, I still have the same issue. Its clear that it is driver related, I just dont know how to fix this. Somehow this problem just started on its own, PR and BF2 was working fine just 2 days ago. I have not changed a thing.

Hmm, then I suggest you Google 'nv4_mini.sys', I found a lot of topics but currently don't have time to dig into them. It seems you 're not the only one with this problem though.

[james-d]

I get this problem as well, but i just put up with it though as it only crashes every 4-5 maps. i have never really been able to fix it, it just comes and goes. On the bsod it says something about nv4.dll, so if you do solve it, I would be very grateful if you post how you did it. Thanks!

[mp40x]

Originally Posted by james-d

I get this problem as well, but i just put up with it though as it only crashes every 4-5 maps. i have never really been able to fix it, it just comes and goes. On the bsod it says something about nv4.dll, so if you do solve it, I would be very grateful if you post how you did it. Thanks!

Well, my BSOD problem is resolved by simply turning off SLI in the Nvidia control panel. I have (2) Nvidia 8800GT cards. So I guess the second card is bad. I'm not sure. Its working for now.

[Spyder228]

I must say that I absolutely HATE punkbuster. I just spent the last two and half hours trying to get on TG, or any server, to play for even a minute. Every time I get the stupid pnkbstrb failure bullcrap.

Sometimes, it's running, sometimes it's not. It seems to load and quit whenever it likes. Sometimes it's listed in my services.msc, sometimes it's not. How can it just remove itself for no reason?

I've done the whole pbsetup and pbupdater crap (which you shouldn't even have to do, it should just WORK) and still, I spend all that time waiting to load into a server, only to get booted 20 seconds in.

It's not a firewall problem, I've only got windows XP firewall, and I turned it off.

I'm done. Even if PR was a full virtual reality simulator, it wouldn't be worth all this aggravation.

Where's my 2142 disc........

End rant. Sorry.

[daveyjonesjr]

Originally Posted by Spyder228

I must say that I absolutely HATE punkbuster. I just spent the last two and half hours trying to get on TG, or any server, to play for even a minute. Every time I get the stupid pnkbstrb failure bullcrap.

Sometimes, it's running, sometimes it's not. It seems to load and quit whenever it likes. Sometimes it's listed in my services.msc, sometimes it's not. How can it just remove itself for no reason?

I've done the whole pbsetup and pbupdater crap (which you shouldn't even have to do, it should just WORK) and still, I spend all that time waiting to load into a server, only to get booted 20 seconds in.

It's not a firewall problem, I've only got windows XP firewall, and I turned it off.

I'm done. Even if PR was a full virtual reality simulator, it wouldn't be worth all this aggravation.

Where's my 2142 disc........

End rant. Sorry.

restart your computer...

[Ghost Dog]

Originally Posted by mp40x

Well, my BSOD problem is resolved by simply turning off SLI in the Nvidia control panel. I have (2) Nvidia 8800GT cards. So I guess the second card is bad. I'm not sure. Its working for now.

Good to hear .

I noticed today at work when messing with the Nvidia drivers that the 'nv4_mini.sys' remains on the system when you remove the drivers using the add/remove programs option in the control panel (even after a restart it 's still there). Therefor I 'm not sure if an upgrade/reinstall will overwrite the file.

Guru3D has a driver sweeper app that will clean up all remaining files after an uninstall, tried it today and it works fine:

Link

Worth a shot .

[Havok]

I need some help, I started CTDing today and can't figure out whats going on. I've CTDd roughly 10 times so far, I've re-installed PR, I've updated my graphics, messed w/ my settings, and restarted my computer. I get no error message telling me the problem, its just everything running ok... then it shuts down. Does anybody know what the problem could be?

[Ghost Dog]

Originally Posted by Havok

I need some help, I started CTDing today and can't figure out whats going on. I've CTDd roughly 10 times so far, I've re-installed PR, I've updated my graphics, messed w/ my settings, and restarted my computer. I get no error message telling me the problem, its just everything running ok... then it shuts down. Does anybody know what the problem could be?

Does it crash randomly during a game or on mapload?

[ipumpsoldierblood]

lately when i try to log into certain servers including TG i get kicked before even entering. Get the message: You have been kicked from the server by the game, an admin, for excessive teamkilling or as a result of a succesful kick vote.

Anyone know how i can stop this, i get kicked before even get in game.

[Bandaid]

Originally Posted by ipumpsoldierblood

lately when i try to log into certain servers including TG i get kicked before even entering. Get the message: You have been kicked from the server by the game, an admin, for excessive teamkilling or as a result of a succesful kick vote.

Anyone know how i can stop this, i get kicked before even get in game.

This might be of some help.

Welcome to TG!

[Havok]

Originally Posted by Ghost Dog

Does it crash randomly during a game or on mapload?

Yep, I decided to go ahead and uninstall vanilla bf2 and pr completely, and I'll be reinstalling it soon. Hopefully that will fix it.

EDIT: Just finished reinstalling vanilla BF2, patch 1.41, and PR. I went on the TG server and seemed to be ok, but then I got kicked by PB for not having the up to date version of PB, so I installed that, hopped back on the server and w/ in a few moments of being on (much much less time than when I was using the older, out of date version of PB, and when I was using that version I didnt CTD, I just returned to the server list page) I got CTDd.

System Specs:

Processor: AMD Athlon 64 X2 Dual Core Processor 5200+
Memory: 2GB RAM
Video Card: 8600GT 512mb

[Flash2040]

My game crashes after 4-5 map loads
so far

Always crashes while loading a big map (kashan,quinling etc...)
Always crashes when it tries to enter the map.
Reinstalled my drivers and BF2 and PR and nothing helped.

It happens every 5 or so maps and I can live with it just wanted to see if there's any fix.