Switch

all is fubar, needs hard reset

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|TG|Switch

Better known as:
That noob who crashed the chopper.
That noob who ran over the mine.
That noob who TK'd me with a sniper rifle.
That noob who hit that APC at 300m with light AT! Our APC...

7ShadesOSin

Is this why I got dropped last night?

Everything was lagging like hell for a while - Jeepo dropped from our squad making me SL, and as I was trying to invite him back in, I dropped (sorry Jeepo!)

I gave up in the end, I seemed to be having real connection probs, I'm still not sure if it was me or the server. We'll see how things are tonight.

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7Shades

How sweet, thought lifeless, yet with life to lie,
And, without dying, O how sweet to die!
- from Thomas Warton's "Ode to Sleep"

Apophis

It didn't need a hard reset. Please, when you're reporting problems just say what you KNOW. The server was down, that was it. The machine HAD hard reset and that's why the server wasn't online.

__________________
Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

Dirtboy

W00T...thanks Apo...now for some PRM before bed

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|TG-6th| Dirtboy
Need an Admin? | Want to help TG? | The 6th Devil's Brigade

Switch

I said what 3 other admins told me to say. Seems like knowledge enough for me.

__________________
|TG|Switch

Better known as:
That noob who crashed the chopper.
That noob who ran over the mine.
That noob who TK'd me with a sniper rifle.
That noob who hit that APC at 300m with light AT! Our APC...

Apophis

Nope. I need the IP address, the game, and a description of the problem.

IE: 64.34.161.157, Project Reality, Server is currently down.

When I see "hard restart" it means I need access to specific LOM applications to force the machine to restart. If the server is just down, all I need is VNC. I can respond to issues faster if I have the IP, and a description of the actual problem rather than being told specifically what to do.

Admins don't have access to the physical machine, so the only thing they can tell is if the game is up or down and/or if BFxCC is up or down.

__________________
Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

Switch

ah, i said PRM -- i just assume thats the only game all of TG plays because its all I'm on.

How do i determine server IP if it goes down, ill follow an SOP next time.

__________________
|TG|Switch

Better known as:
That noob who crashed the chopper.
That noob who ran over the mine.
That noob who TK'd me with a sniper rifle.
That noob who hit that APC at 300m with light AT! Our APC...

ednos

All of the server IP addresses are listed in a sticky. For future reference, the PRM server is hosted at 64.34.161.157.

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The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. ~ Bertrand Russell
I have a tendency to key out three or four things and then let them battle for supremacy while I key, so there's a lot of backspacing as potential statements are slaughtered and eaten by the victors. ~ Magna Centipede

Apophis

This whole thing brings up a good point. I need to make some type of system and/or procedure for reporting server outages. To make it easy for the admins (and myself) as well as to allow the issue to be routed to the appropriate party, I need to have a standard form that makes sure we have all the info we need.

If I'm on the road (which is often) I can usually deal with most server issues, but depending on the report, I may need to wait until I can get to a location to VPN back into my home network and/or initiate the restart from my phone. Additionally; I could delegate the restart to another admin depending on what type of restart it is.

I'm going to work on something for this.

__________________
Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

Apophis

Server IPs are also listed here:

http://www.tacticalgamer.com/cmsinde...age=serverlist

__________________
Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

Root

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msdz

Thanks for the info, but was wondering. Can't we just get on TS and also report if server is down?

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Apophis

Absolutely, but if no one is there that can deal with the problem, an alternative solution needs to be available.

__________________
Diplomacy is the art of saying "good doggie" while looking for a bigger stick.