Eroak

Our reporting system works well So long as Lorax stops snoozing at the console waiting for reports . But I need to make it clear this is a fully trust based system. That means we(as admins) need to place full trust into the members to send in reports that are not greyline, and/or falsed information. Greyline reports sould always come in the from of a PM or chat via TS. Only clear violations should be used in the games chat system.

I also need to make it clear if it's ever found out that a false report was made, that the party will be delt with harshly, This isn't a system to take advantage of. Investigating of these will take place and people involved will present a case. We give everyone a fair chance to defend themselves.

This also goes for non-admin warnings. I been seeing a increase in this again. non-supporting and supporting members are not equpiped to handle offending parties. That means don't tell people what actions will be put upon them. Basicly, don't tell people they are warned, dont tell them they will be banned or kicked. Reason behind this is the offeneders are sometimes drived to do more damage to "get back" at people who complain in chat. When they noticed they are not kicked or banned, they do it more and know they can get away with it. The best method is to use the Report system and use squad chat so they don't see it. Ignoring them is sometimes the best you can do if there is no admin.

Please don't abuse this system of trust. Abuse only ruins it for everyone else. Keep your peers in mind!

__________________

Crux

To piggy back onto this...

Looking into a retroactive report takes a lot of time and effort. The admin has to locate the BattleRecorder file, then search through that for the actions in question. Anyone familiar with battlerecorder can tell you the complete lack of a rewind function makes for fun usage at times.

So please don't waste our time by reporting something you're not sure about. Admins are real people too! We have families, and jobs, and like to actually play the game in addition to admining it. Spending time chasing down false reports really cuts into the time we have to spend on these things for our own sake, and makes us very, very sad.

__________________

SuperDudeBT

Ok, so I have a question. I've really been reporting a lot lately (as you can probably tell). If I see anything happen, I'll report it. So, like if someone bunnyhops, but it's unclear whether it was intentional or maybe just an accident, do you still want that reported? In other words, should I only report clear, intentional, repeating violations?

I also want to point out that there usually isn't anyone on TS, unless they're in their group's channel, which I don't feel like nonmembers should just stay in to be able to report stuff. I personally don't feel like I should do that-- that's your space that you earned the right to be in, not mine.

And, one last thing. I didn't realize that you use the BR to look at it. For instance, I recently reported something about 2 or 3 minutes after it happened. I wasn't going to sit like a duck during combat to type it out. So, if this happens, should we just forget about it?

There was a thread pleading to report violators, and now you're kind of saying that it's a lot of trouble to look into every case, so I just want some clarification on how often/ what kinds of things you want reported.

Thanks for all you guys do!!

Anospa

Don't feel awkward about joining a squad's channel looking for an admin. Announce yourself and say you're looking for an admin. The worst that can happen is that you can jump in during a scrim, in that case, we'll let you know when we can get back to you. As long as you announce yourself, IHS channels are usually pretty friendly places.

__________________





"Brittle?! Dude you just took a localized tactical warhead to the face." -Eroak

Damonte

The 3rd channel is always open. One must bring an offering of nachos, though.

__________________


....

Augustus Gloop

Only report real, concrete examples of rule breaking. Bunnyhopping is one of those things that is usually pretty clear. Occasionally I hit my jump key instead of my prone near cover, but out in the street with no railroad tracks etc there's just no call for jumping of any kind.

Definitely come right into the IHS channel. Admins (at least in my case) don't like to hang out by themselves waiting for trouble to find them. Even if I'm not playing, I'm in the 3rd channel chatting with my friends. If I weren't, I'd miss legendary 3rd moments like Crux saying "G'Day mate" or sc1ence: "... did I just hear a girl?"

You're very welcome to come in and request an admin, or come in and say hello between rounds, or request to join the squad (which we will almost always honor unless we're full or doing something special like watching potential recruits).

Glance at the time if you can, and make a mental note. We can do the math from when the battle started and zero in on when the incident might have taken place.

We're not crying about our jobs. If we didn't feel like helping, it's easy to resign and no one that matters would think less of us. We want to give back to the community, and we want everyone to be able to play on servers free of smacktards. We're not power hungry, and we don't have an agenda other than fair play. Never think twice about reporting someone or following up with an admin because you think it might be too much trouble. If the admin can't handle it at that exact moment, he or she will get back to it asap.

All we're asking for is players to not create more work than is necessary. If you can nab a couple screen shots, that is invaluable. I've even seen people produce videos of the cheating or smacktardary, although that's not for everyone. But if you can't do any of this, just remember to report it in the correct way. A detailed written report is absolutely necessary, unless you're able to have a conversation with the admin about it.

__________________

SuperDudeBT

Ok, thanks for clearing all of that up. As far as the IHS channels part, I just don't want to alt + tab to get to TS. Though, I could set up a key bind to change channels. Btw, is it possible to have TS up on a second monitor? I'll be getting a 22" monitor for my laptop that I play on soon.

Eroak

SuperDude, Please please report! I'm not going to ever shy away a report. But we need to be clear with the community with what the admin's needs of the community are. We have run into problems as admins from time to time because we are not clear on some issues. I wanted to let everyone know that false reports will not stand here. It's abuse on the community. If it's real, it needs to be reported. No ifs, ands, or buts. If I find a lazy admin oh man! "Gloop, stop sleeping at the console!"

*A few examples are bunnyhopping. They need to be clear jumps of avoiding fire.
*Jihad jeeps need to be witnessed to the attack. Sometimes a enemy will find a jeep and run off with it and they are not his RDX/C4.
*Is it a beacon on the roof or just someone who landed there? they are allowed up there, just no beacons.
*Jeeps are allowed to be stolen out of UCB for escape of attacking assets.

All of these have had incidents of misreports in the past and more. They are all clearly stated in the rules. If you ever fall witness or victim of something you think is illegal tactics, but not really sure. PM me or another admin and tell us what happened and if it is allowed. I'll never shy away a person asking in a PM about rules.

__________________

Bagheera

Everyone hits the jump key once in a while when they're hit, but bunnyhopping is just that, more than a single hop used to avoid (unrealistically) getting hit. By all means report people who hop more than once when they're fired upon, especially if they do it constantly.

Reaperassault

bunnyhopping is jumping to avoid fire, in my opinion but will leave that to the admins for final clarification.

like Eroak said don't feel bothered jumping in an IHS channel if there is an admin around

__________________

Ferris Bueller

Also guys, keep in mind that there are ways to solve the minor problems without making reports or overstepping your bounds. A great example of this with bunnyhopping is to catch the person's name (if you can) and give them a polite reminder in chat that bunnyhopping isnt allowed on TG servers, and if they would kindly stop, it would be greatly appreciated. A lot of the time people just aren't familiar with our rules and it will stop at that (usually with an "i'm sorry man, i didnt know" from the other party). Everyone is happy, nothing bad comes of it, and you dont have to call the cavalry in for something minor. Win-win.

However, take that suggestion I just made at ABSOLUTE face value. When I say a polite reminder, I mean just that: polite reminder. This doesnt mean you snap at the person and say "STOP BUNNYHOPPING NOW". Use the method I laid out above. If it doesnt stop, thats when you take further action up the chain of command. Remember guys, there was a time when each and every one of us was new to TG and if we had been treated like jerks over a minor misstep, we probably wouldnt be here now.

__________________
|TG-6th|Ferris Bueller

Crux

Right. Use your judgment folks. Also for retroactive reports, focus less on bunnyhopping and more the more disruptive behaviours such as teamkilling, jihad jeeping and things that have a larger impact on everyone's gameplay. We do enforce bunnyhopping as a rule, but given the limited time we have to chase down stuff after the fact it's not high on my priority list.

__________________

Lyramion

Reporting myself for not following my Squadleaders orders

__________________

Arithea

I second Ferris Bueller's post. I've had a commander stop engaging in combat after I politely informed him that fighting while commanding was against server rules. His response was, "Oh, man, my bad--I'm sorry." And he found a good hiding spot for the rest of the rounds he played on the conquest server. I generally work by the three strikes rule; if I notice someone blatantly rulebreaking, I inform them that what they're doing is against server rules, in case they didn't know. If they continue to break the same rule, I remind them again. If they continue to ignore the rules, I report them, either over TS or via in-game chat. I don't know how many times I've thought there were no admins on and reported someone over chat, only to see an admin warning not two minutes later.

Admins, thanks for all the hard work you do to make the TG servers the best place out there to play.

__________________

Augustus Gloop

Welcome To Bantown, Population You.

__________________