Explain my situation, I get number B2. Wait a while, then it's my turn. So the «dude behind the counter» says «you know, we call this a case of mistaken identity». No kidding, you send me the birth certificate of some other guy. Duh!
So, I'm being very patient and polite. About an hour later, I walk out with my birth certificate.
OK, hang on. The first time, it's 3-6 days by Express Post. Now, it's one hour, printed before my very eyes. Maybe they should have done it this way the first time ?
I'm sure it has to do with the fact that I don't pay enough taxes.