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Old 11-08-2007, 07:13 PM   #1 (permalink)
 
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Problem with my new game

Hi guys I just bought TF2 and I installed it but when I try to play it loads up and when im about to join my whole computer restarts anyone know whats up with that. If any one knows about this problem please help me. Oh yeah I bought the orange box and you know how it comes with like three or four more games it does the same with them too I try to play them but my computer just restarts.
thank you for your help
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Old 11-08-2007, 07:18 PM   #2 (permalink)
 
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Re: Problem with my new game

Sounds like a hardware/driver problem to me.
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Old 11-08-2007, 07:24 PM   #3 (permalink)
 
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Re: Problem with my new game

Quote:
Originally Posted by .tritone. View Post
Sounds like a hardware/driver problem to me.
do you know what i can do to fix this?
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Old 11-08-2007, 07:34 PM   #4 (permalink)
 
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Re: Problem with my new game

It may be corrupted. Try reinstalling the game.
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Old 11-08-2007, 07:51 PM   #5 (permalink)
 
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Re: Problem with my new game

Quote:
Originally Posted by highly_flammable View Post
It may be corrupted. Try reinstalling the game.
I did twice but keeps doing it.
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Old 11-08-2007, 08:34 PM   #6 (permalink)
 
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Re: Problem with my new game

you can always try updating your video drivers

That and search the steampowered forums for similar issues.
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Old 11-08-2007, 09:29 PM   #7 (permalink)
 
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Re: Problem with my new game

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Originally Posted by .tritone. View Post
you can always try updating your video drivers

That and search the steampowered forums for similar issues.
How do I or what do I do to do that?
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Old 11-08-2007, 09:37 PM   #8 (permalink)
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Re: Problem with my new game

There were a TON of people with that problem on release-day. Including me. I think i fixed it by typing something in my launch options for the game. But since my computer just crashed today and i just finished reinstalling everything, I lost whatever it was that i typed in. As soon as i find out, ill let you know.
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Old 11-08-2007, 10:35 PM   #9 (permalink)


 
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Re: Problem with my new game

Computer reboots out of the blue usually happen for unfortunately, a lot of different reasons. I've seen this behavior when adding hardware and the powersupply was too small or had the wrong amps to the wrong channels. One time is was due to a failing but not dead CMOS battery. In your case, it sounds like it's more on the software side though. Having old/incompatible drivers can cause it. Sometimes it's just the app doing something really dumb.
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Old 11-08-2007, 10:59 PM   #10 (permalink)
 
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Re: Problem with my new game

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Originally Posted by SloppyJoe View Post
Computer reboots out of the blue usually happen for unfortunately, a lot of different reasons. I've seen this behavior when adding hardware and the powersupply was too small or had the wrong amps to the wrong channels. One time is was due to a failing but not dead CMOS battery. In your case, it sounds like it's more on the software side though. Having old/incompatible drivers can cause it. Sometimes it's just the app doing something really dumb.
Do you have any suggestions on what I can do to help stop this problem
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Old 11-08-2007, 11:29 PM   #11 (permalink)
 
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Re: Problem with my new game

Find out what kind of video card you have.
Go to that manufacturer's website and look for software/drivers/support/downloads page.

Download the (latest) drivers for your card and you should be good to go. Might want to investigate that launch parameter that SG mentioned - I don't know anything about that.
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Old 11-09-2007, 02:38 AM   #12 (permalink)


 
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Re: Problem with my new game

www.steampowered.com should have some answers for you, check out the support pages.
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Old 11-09-2007, 02:52 PM   #13 (permalink)
 
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Re: Problem with my new game

You might (like me) require DirectX 8 for the game. Set your launch options like this:

Code:
-dxlevel 81 -width 1400 -height 1050
Obviously change the two number values after width and height to your preferred resolution.

If this doesn't work, try reverting your drivers if they're updated, or updating them if they're older.
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