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SOP: Admins, Actions and Bans.
If you have been banned please read the next post in this thread.
If you've got a problem with how an admin handled a situation on the server, you PM the admin who handled it. If you don't know WHICH admin handled the situation, pick any admin to contact and discuss the problem. A list of admins is available in the announcements forum. Be sure to include your SteamID (or playername, if you don't know your SteamID), the time that it happened and on which server it happened.
If you're not satisfied with the admin's reaction to your complaint, you PM Vulcan, as he is the CSS Game Officer, and discuss it for as long as he'll entertain your concerns. If you're not satisfied with the Game Officer's reaction to your complaint, you PM Apophis, as he manages all Game Officers, and discuss it for as long as he'll entertain your concerns.
If you can't find satisfaction in any of that, you get over it or you leave.
At no point during the process do you start a public thread in the forums.
Below is a longer version of the above:
On Tactical Gamer servers, administrators are chosen to maintain the enjoyable experience that motivates us all to play here. The Tactical Gamer Counter-Strike server is no exception to this practice.
Admins on the server enjoy the burden of authority. What they say goes for the duration of the time in which you're playing on the server. If you must question an admin decision, you are encouraged to PRIVATELY do so once you're off the server.
Players are encouraged (not only invited) to contact an admin privately (see the admin's forum profile for contact information) about any admin decision with which they take question, but players are not permitted (or invited, or encouraged) to question admin decisions while on the server.
All of the admins are human and therefore imperfect. But they're also chosen (invitation only) because they've proven in act that they want what's best for the server and WILL put personal interests aside to preserve that best. They don't get brownie points for ruining your day, and they will seek resolution with you if you give them the chance to address your concerns.
If you've got a problem with how a situation was handled, you first privately contact the admin who handled it. Discuss the situation with him and make a good faith effort to resolve the situation without involving anyone else.
If you're not satisfied with your private conversation with the admin, you privately contact Vulcan (PCS Game Officer). State your problem and work toward resolution. If your issue is with another admin, make sure you include the complete PM history of your attempts to resolve your issue with them.
If you're not satisfied with Vulcan, you PM Apophis (again, see forum profile for contact information), to whom all Game Officers (and Counter-Strike admins, for that matter) answer. Again, state your problem and work toward resolution. Apophis will only deal with complaints that are accompanied by a full history of your attempts to resolve your issue with the admin in question, and your subsequent PM's to Vulcan.
If after all of the above the situation is not resolved, you're left to resolve it alone however best you manage.
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Darkilla: In short, NS is pretty much really fast chess. With guns. Apophis: I haven't seen anyone say that SM's are better than non-SMs. Nordbomber: This is THE first server I've seen where either side can comeback from out of seemingly nowhere with the right teamwork. en4rcment: I have NEVER experienced the type of gameplay that I have found here. Nightly I am amazed at the personalities and gaming talent. Zephyr: Apophis is clearly a highly sophisticated self-aware AI construct that runs on a highly modified toaster oven in Wyzcrak's basement.
Last edited by Vulcan; 02-14-2009 at 04:03 PM.
Reason: New Game Officer
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