AOL Illegal Billing

lunisicx · 12-06-2005, 06:00 AM

It about time someone did this. I have the same problem with AOL few years ago. I cancel AOL in middle of the month before the month end. Then the next month I saw my bill it was charge for the service I did not use at all. I call AOL CS again told them I have cancel AOL service they said "You had cancel AOL service sir on this date 6/2002 we will fix the problem ASAP sir.” I thought everything is going to be fine now next month came by I look at my credit card bill I saw I was charge for two month I did not use. And so on you know what happen next it is a long story.

Quote:

Originally Posted by dslreports.com

AOL Illegal Billing
Yet another lawsuit filed

A new lawsuit accusing America Online of illegal billing (SeattlePI/AP) has been filed in Illinois, add this to the more than a dozen or so legal proceedings that have been pending for years in state and federal courts throughout the country. The lawsuit, filed last month in St. Clair County Circuit Court on behalf of 10 AOL customers in six states, claims the company confused and deceived customers about the charges, stalled them from canceling unauthorized accounts and refused to return questioned fees. AOL is accused of spinning off what was expected to be just an additional screen name into an additional 'membership account' without the subscribers' knowledge, then charged and collected a separate monthly fee for each account. Nicholas Graham, an AOL spokesman, said the Dulles, Va.-based company considers the Illinois lawsuit "a legal rehash that has as much legal value as refiling your personal income taxes from four years ago.

=The Whole Story Link=
http://seattlepi.nwsource.com/busine...L_Lawsuit.html

=DSLreports.com Thread Link=
http://www.dslreports.com/shownews/70044

**Apophis** · 12-06-2005, 02:39 PM

This is par for the course for AOL. We had an AOL account when back when I worked for an Internet development company that we used for testing purposes. It was like pulling teeth to get them to cancel it. We'd cancel and we'd keep getting billed. Then they finally thought they had it resolved when they disabled our account but the billing kept on coming!

**Trooper** · 12-06-2005, 02:45 PM

my boss had AOL for a couple months on the free trial....well he went to cancel they just gave him 3 months more free....hes done that 3 times....and he doesnt even use it....stupid company

perry · 12-06-2005, 03:03 PM

I've heard the easiest way to get AOL to cancel your account is to tell em you're going in to hospice and won't be able to pay your bills much longer.

12-06-2005, 02:39 PM	#2 (permalink)
Apophis Join Date: Oct 2001 Location: Rhode Island, USA Age: 36 Posts: 8,974	Re: AOL Illegal Billing This is par for the course for AOL. We had an AOL account when back when I worked for an Internet development company that we used for testing purposes. It was like pulling teeth to get them to cancel it. We'd cancel and we'd keep getting billed. Then they finally thought they had it resolved when they disabled our account but the billing kept on coming! __________________ Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

12-06-2005, 02:45 PM	#3 (permalink)
Trooper Join Date: Jun 2005 Location: In my wifes house......if she says i can Age: 25 Posts: 8,830	Re: AOL Illegal Billing my boss had AOL for a couple months on the free trial....well he went to cancel they just gave him 3 months more free....hes done that 3 times....and he doesnt even use it....stupid company __________________ that sounds like a good idea trooper. -Vulcan

12-06-2005, 03:03 PM	#4 (permalink)
perry Join Date: Jul 2005 Posts: 4,494	Re: AOL Illegal Billing I've heard the easiest way to get AOL to cancel your account is to tell em you're going in to hospice and won't be able to pay your bills much longer.

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