Attention Zone Alarm Users...

**llPANCHOll** · 07-09-2008, 06:27 PM

I should know better by now, but I just allowed a windows update program to run on my computer (something regarding MALWARE REMOVAL TOOL)... and in turn the internet connection on my computer is now down..

the laptop is working just fine.. The connections are enabled so I dont know what is going on..

Any Ideas

*** FIXED ***

http://www.webmasterworld.com/pda_mo...ng/3694174.htm

MagnaCentipede · 07-09-2008, 11:19 PM

Yeah, Microsoft broke Zone Alarm so you'll have an incentive to use Windows Firewall instead.

**Terminal Boy** · 07-10-2008, 07:15 AM

I've been having intermittent connection problems for a while and was blaming it on my new WLAN router.

It turns out that Zone Alarm doesn't like a recent MS update and starts blocking stuff it shouldn't.

Full info:-

"PUNTERS who use the ZoneAlarm security package might not want to install MS update KB951748.

According to several news groups, the first thing you will notice after running the update is that your internet connection dies as KB951748 made changes to the networking files that Zone Alarm doesn't like. It then decides to block everything just to be safe.

You can get around the problem by setting the Internet Zone Security permission slider from high to medium and that will give you your connection back but that is not really a good idea if you want high security.

Source:

http://www.theinquirer.net/gb/inquirer/new...ate-kills"

Evo<^|SiNz|^> · 07-10-2008, 09:56 AM

Really, you should be turning off your software firewall every time you fire up a game. I had all sorts of problems with BF2 when I was running ZA, which cleared up when I got rid of it. It's a really cumbersome piece of software to have running at the same time as an online game and it's extremely unlikely that your computer will be attacked specifically if you have a hardware firewall in the form of a router (unless you picked up a virus or malware through web browsing, torrents, etc...).

There are quite a few good tips on security and gaming at www.tweakguides.com. I've been following their doctrine for a good 5 years now and haven't had any viruses or malware, and I'm (mostly) happy with the performance of my PC!

**Long Bow** · 07-10-2008, 10:29 AM

Ahhh, that is what happened to me last night I think. A couple of windows updates and I can't get a connection.

My laptop was fine running wireless but not my hard wired PC. I was about to get out my hammer when I reset the router for the 3rd time everything suddenly worked again.

Grrrr not good when the kids are a sleep and the wife is out, how cruel to deny me an internet connection then

**Terminal Boy** · 07-10-2008, 11:23 AM

I'm going to disagree and say that when connecting your PC to a public server of possibly dubious integrity is exactly when I want at least one firewall in place.

ZA have a version ready that'll fix the problems Evil Bill caused..

http://download.zonealarm.com/bin/fr...cessIssue.html

Evo<^|SiNz|^> · 07-10-2008, 11:31 AM

I agree, which is why I run my computer behind a router (despite it being the only PC in my household). Anyway, good tip, and to each his own.

**Waldo_II** · 07-10-2008, 12:35 PM

I turned automatic updates off ages ago. The only possible way I could get a virus or hacked is if X-Fire gets hacked, and I'm smart enough not to join the "lets break the record lulz" mass chatrooms...

Seriously though, all I use my gaming computer for is PR, X-Fire, and Teamspeak. I haven't even installed the latest Windows Media Player, or IE 7. I don't even have a wallpaper. My other computer runs OpenSUSE, so I probably have a more secure computer than any of you. Linux rules. Try it.

**Assault9** · 07-10-2008, 12:42 PM

I had the same thing happen to me last night too. Zone Alarm released an update today that corrects the problem. Just download your particular product from the list, install and you'll be all set.

http://download.zonealarm.com/bin/fr...cessIssue.html

**llPANCHOll** · 07-10-2008, 06:13 PM

Yeah I uninstalled the update, and then today when I get home from work.. It automatically updated, I couldnt say no or close the program.. so I had to remove it again..

Acreo Aeneas · 07-10-2008, 07:26 PM

I'll mention this here:

That last Microsoft Windows update (released July 8th, 2008) doesn't just affect ZoneAlarm. For some systems (like the one behind me - only using Windows Firewall), it's disabled any outgoing packets from reaching my router/modem.

A quick fix would be to uninstall that patch and wait until they release a fixed one.

Pancho, just turn off automatic updates.

**CingularDuality** · 07-10-2008, 11:02 PM

Yeah, I'm a ZoneAlarm user and have been too busy to look into why I couldn't use the intarweb for the last couple of days. My linux laptop saved me... I updated ZoneAlarm, and everything's peachy now.

07-09-2008, 06:27 PM	#1 (permalink)
llPANCHOll Join Date: Nov 2007 Location: Oklahoma City, Ok Age: 37 Posts: 1,392	Windows update killed my internet connection I should know better by now, but I just allowed a windows update program to run on my computer (something regarding MALWARE REMOVAL TOOL)... and in turn the internet connection on my computer is now down.. the laptop is working just fine.. The connections are enabled so I dont know what is going on.. Any Ideas * FIXED * http://www.webmasterworld.com/pda_mo...ng/3694174.htm __________________ 10th Tactical Guard Server Rules and SOP \| Kicked? Banned? READ THIS FIRST! \| Contact an Admin Expand your gaming horizons-TGU \| Nominate your teammates for a ribbon Last edited by llPANCHOll; 07-09-2008 at 06:50 PM.

07-09-2008, 11:19 PM	#2 (permalink)
MagnaCentipede Join Date: May 2007 Posts: 1,953	Re: Windows update killed my internet connection Yeah, Microsoft broke Zone Alarm so you'll have an incentive to use Windows Firewall instead. __________________

07-10-2008, 07:15 AM	#3 (permalink)
Terminal Boy Join Date: Jan 2007 Location: London, England Posts: 283	Attention Zone Alarm Users... I've been having intermittent connection problems for a while and was blaming it on my new WLAN router. It turns out that Zone Alarm doesn't like a recent MS update and starts blocking stuff it shouldn't. Full info:- "PUNTERS who use the ZoneAlarm security package might not want to install MS update KB951748. According to several news groups, the first thing you will notice after running the update is that your internet connection dies as KB951748 made changes to the networking files that Zone Alarm doesn't like. It then decides to block everything just to be safe. You can get around the problem by setting the Internet Zone Security permission slider from high to medium and that will give you your connection back but that is not really a good idea if you want high security. Source: http://www.theinquirer.net/gb/inquirer/new...ate-kills" __________________

07-10-2008, 09:56 AM	#4 (permalink)
Evo<^\|SiNz\|^> Join Date: May 2006 Location: Alexandria, VA Age: 28 Posts: 1,236	Re: Attention Zone Alarm Users... Really, you should be turning off your software firewall every time you fire up a game. I had all sorts of problems with BF2 when I was running ZA, which cleared up when I got rid of it. It's a really cumbersome piece of software to have running at the same time as an online game and it's extremely unlikely that your computer will be attacked specifically if you have a hardware firewall in the form of a router (unless you picked up a virus or malware through web browsing, torrents, etc...). There are quite a few good tips on security and gaming at www.tweakguides.com. I've been following their doctrine for a good 5 years now and haven't had any viruses or malware, and I'm (mostly) happy with the performance of my PC! __________________ "No bastard ever won a war by dying for his country. He won it by making the other poor dumb bastard die for his country." - Attributed to General George Patton, Jr.

07-10-2008, 10:29 AM	#5 (permalink)
Long Bow Join Date: Apr 2007 Location: Ontario, Canada Age: 30 Posts: 1,429	Re: Windows update killed my internet connection Ahhh, that is what happened to me last night I think. A couple of windows updates and I can't get a connection. My laptop was fine running wireless but not my hard wired PC. I was about to get out my hammer when I reset the router for the 3rd time everything suddenly worked again. Grrrr not good when the kids are a sleep and the wife is out, how cruel to deny me an internet connection then __________________

07-10-2008, 11:23 AM	#6 (permalink)
Terminal Boy Join Date: Jan 2007 Location: London, England Posts: 283	Re: Attention Zone Alarm Users... I'm going to disagree and say that when connecting your PC to a public server of possibly dubious integrity is exactly when I want at least one firewall in place. ZA have a version ready that'll fix the problems Evil Bill caused.. http://download.zonealarm.com/bin/fr...cessIssue.html __________________

07-10-2008, 11:31 AM	#7 (permalink)
Evo<^\|SiNz\|^> Join Date: May 2006 Location: Alexandria, VA Age: 28 Posts: 1,236	Re: Attention Zone Alarm Users... I agree, which is why I run my computer behind a router (despite it being the only PC in my household). Anyway, good tip, and to each his own. __________________ "No bastard ever won a war by dying for his country. He won it by making the other poor dumb bastard die for his country." - Attributed to General George Patton, Jr.

07-10-2008, 12:35 PM	#8 (permalink)
Waldo_II Join Date: Dec 2007 Location: /home/minnesota Posts: 508	Re: Attention Zone Alarm Users... I turned automatic updates off ages ago. The only possible way I could get a virus or hacked is if X-Fire gets hacked, and I'm smart enough not to join the "lets break the record lulz" mass chatrooms... Seriously though, all I use my gaming computer for is PR, X-Fire, and Teamspeak. I haven't even installed the latest Windows Media Player, or IE 7. I don't even have a wallpaper. My other computer runs OpenSUSE, so I probably have a more secure computer than any of you. Linux rules. Try it. __________________ \|TG-XV\|Waldo_II Violence doesn't solve anything. Exceptions for: Slavery , dictatorship , communism , genocide , oppression , evil/racist/hateful regimes bent on world domination... "If you take a step towards freedom, it'll take two steps towards you." - Tom Morello

07-10-2008, 12:42 PM	#9 (permalink)
Assault9 Join Date: Jan 2007 Age: 32 Posts: 752	Re: Windows update killed my internet connection I had the same thing happen to me last night too. Zone Alarm released an update today that corrects the problem. Just download your particular product from the list, install and you'll be all set. http://download.zonealarm.com/bin/fr...cessIssue.html __________________ Kermit - "Now, if we want to get Miss Piggy out of jail we're going to have to catch those thieves red-handed. Yes Beau?" Beauregard - "What color are their hands now?"

07-10-2008, 06:13 PM	#10 (permalink)
llPANCHOll Join Date: Nov 2007 Location: Oklahoma City, Ok Age: 37 Posts: 1,392	Re: Windows update killed my internet connection Yeah I uninstalled the update, and then today when I get home from work.. It automatically updated, I couldnt say no or close the program.. so I had to remove it again.. __________________ 10th Tactical Guard Server Rules and SOP \| Kicked? Banned? READ THIS FIRST! \| Contact an Admin Expand your gaming horizons-TGU \| Nominate your teammates for a ribbon

07-10-2008, 07:26 PM	#11 (permalink)
Acreo Aeneas Join Date: Nov 2006 Location: DePaul University (Chicago) Age: 22 Posts: 4,673	Re: Windows update killed my internet connection I'll mention this here: That last Microsoft Windows update (released July 8th, 2008) doesn't just affect ZoneAlarm. For some systems (like the one behind me - only using Windows Firewall), it's disabled any outgoing packets from reaching my router/modem. A quick fix would be to uninstall that patch and wait until they release a fixed one. Pancho, just turn off automatic updates. __________________ Current Obsessions: Netbooks and other low-cost, small, and portable PCs. RSS Feeds: Bamboo

07-10-2008, 11:02 PM	#12 (permalink)
CingularDuality Join Date: May 2003 Location: Dallas/Ft. Worth area of Texas, USA Age: 33 Posts: 17,126	Re: Windows update killed my internet connection Yeah, I'm a ZoneAlarm user and have been too busy to look into why I couldn't use the intarweb for the last couple of days. My linux laptop saved me... I updated ZoneAlarm, and everything's peachy now. __________________ Become a supporting member! -- Shop at the Tactical Market! Take the world's smallest political quiz! "I was touched by His Noodly Appendage." TacticalGamer TX LAN/BBQ Veteran:

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