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Discussion: General Forums / Hardware & Software Discussion - ATi 9.9 drivers crash on install - So Im running windows 7 64 RC and Im trying to install the drivers for
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    ATi 9.9 drivers crash on install

    So Im running windows 7 64 RC and Im trying to install the drivers for my 4870. Ever since 9.7 the system crashes when when I try to install the package. I have tried to install single components and still crashes. When I say the system crashes I mean it blue screens and reboots. There is nothing showing up in the event log. If I extract the drivers and install them manually through control panel, they take. But I cant use CCC like that. Has anyone experienced this?

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    Acreo Aeneas's Avatar

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    Re: ATi 9.9 drivers crash on install

    Have you checked to make sure Windows Firewall isn't blocking your EXE from executing?

    Have you done a virus scan lately? There's a known nasty little trojan floating out there that messes with executables called "bungo659.exe".
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    Re: ATi 9.9 drivers crash on install

    Uninstall the driver and then install the new ones. The ATI drivers will not load over the installed drivers like the nVidia drivers.

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    Re: ATi 9.9 drivers crash on install

    No previous drivers installed, and very unlikely to be a virus- this is after a fresh install of windows.

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    Re: ATi 9.9 drivers crash on install

    Windows installs a driver (generic) for the graphics and you'll still need to uninstall any drivers before installing the new ones. I've had this same issue as well. This took care of it for me. (Sapphire 3850 directx10 agp gpu)

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    Re: ATi 9.9 drivers crash on install

    I have an ATI card and have never had to uninstall the previous driver in order to install new ones.
    |TG-12th| jmaker

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    Re: ATi 9.9 drivers crash on install

    I just installed the 9.9 in the same OS with HD 4850's in Crossfire over the MS video drivers and all works fine. Try this... download Driver Cleaner Pro (free). in stall it, restart your computer, start it in safe mode and run the Driver Cleaner program. Clean all video driver except the MS ones, restart your computer in regular mode and run your Catalyst suite. This has been working for people with this problem.
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    Re: ATi 9.9 drivers crash on install

    Quote Originally Posted by MrShawn305 View Post
    No previous drivers installed, and very unlikely to be a virus- this is after a fresh install of windows.
    Heh, that's what I thought when I did a fresh install of Win7 Pro. Three hours later, Anti-Vir says it found a the trojan on my C partition. You never know when the rig is connected to the internet.

    Have you tried installing the drivers (using the EXE) in Safe Mode? It may seem rudimentary but maybe some other program on there is blocking the install process?
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    Re: ATi 9.9 drivers crash on install

    Ok I did a virus sweep, everything is clean. Reinstalled the OS, same problem. Used Driver Cleaner Pro as directed, same problem. If I run the installer in windows it blue screens and reboots with no error message and nothing in the event log. If I run it in safe mode I get an error saying "Failed to load detection driver". It appears to be in the same spot at where it BSOD in regular mode. Im at a loss as to why this is happening. Ill try running DCP again and installing in regular mode and see what happens. I may end up having to call tech support and see what they have to say.

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    Re: ATi 9.9 drivers crash on install

    There is a newer driver, skip this one and try the next.

    http://game.amd.com/us-en/drivers_catalyst.aspx

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    Re: ATi 9.9 drivers crash on install

    I get the same problem with the 9.10 driver as well. Thats the one I was working with in my last post.

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    Re: ATi 9.9 drivers crash on install

    I've an old 3.4 Northwood P4 running Vista and a HD3850 that loaded and ran these drivers without issue so I guess I can't be much help.

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  25. #13


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    Re: ATi 9.9 drivers crash on install

    Crap. I can install the driver manually after extracting it through device manager, but I cant install the CCC. I get the same error. Even if I only download the CCC package. Does anyone have a 9.7 or older driver package? I think that worked up until 9.8

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    Re: ATi 9.9 drivers crash on install

    ok well I got the 9.7 CCC installed while using the 9.10 drivers. I would still like to fix this and get the latest CCC installed.

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