Re: Hellgate: London - the NDA has been lifted.

**Zoopy** · 10-23-2007, 12:16 PM

I'll most likely get the game, but will not pay any sort of subscription fee for it.

**TheFatKidDeath** · 10-23-2007, 01:28 PM

I'm less concerned about the money and more about what I would be getting for my money. If the extra $10 enhances my playing experience than it's worth the cost above paying for the game. We shall see.

**Daxx** · 10-23-2007, 02:13 PM

Originally Posted by TheFatKidDeath

I'm less concerned about the money and more about what I would be getting for my money. If the extra $10 enhances my playing experience than it's worth the cost above paying for the game. We shall see.

Kinda the way I'm looking at it as well. Plus $10 is 15 mins work for me, so

**Augustus Gloop** · 10-24-2007, 01:12 PM

If you are pre-ordering for the dye kit, I want to urge you not to order from EA.com. They don't seem to have their act together, and although my pre-order has been confirmed, I have not received my pre-order code or anything else related to it. I have a ticket into EA's customer service that I had to submit under the Harry Potter game heading because Hellgate is not listed in their customer service menu.

I know we all complain about EA from time to time, but this company continually misses the finer points of how things should work.

**Zoopy** · 10-24-2007, 01:53 PM

I don't think I will buy anything off EA Link/EA Store. They charged me twice for the Northern Strike booster pack and when I sent a ticket I got absolutely no response (I did get a survey for "Rate our service" which I found ironic).

Although I really like not having to use DVDs. If only it came out on Steam...

**Nemesis** · 10-24-2007, 02:09 PM

Originally Posted by Augustus Gloop

If you are pre-ordering for the dye kit, I want to urge you not to order from EA.com. They don't seem to have their act together, and although my pre-order has been confirmed, I have not received my pre-order code or anything else related to it. I have a ticket into EA's customer service that I had to submit under the Harry Potter game heading because Hellgate is not listed in their customer service menu.

I know we all complain about EA from time to time, but this company continually misses the finer points of how things should work.

Check the site again, Gloopy. You should now have your code and be able to pre-download the game.

I agree with you about EA and sent in a similar e-mail, but at least they finally corrected the problem. Somewhat....

EDIT: After all that, the link to add the pre-order code to your account has been taken down for a bit. So even though we now have it, we can't use it. Sometimes you just have to chuckle and shake your head at the irony of it all.

**Augustus Gloop** · 10-24-2007, 02:25 PM

Yep, just got the notice and began downloading.

**Zoopy** · 10-24-2007, 03:31 PM

Why do all this for some different colours?

**Augustus Gloop** · 10-24-2007, 04:01 PM

Well, all the pre-order boxes come with a different dye job as part of the promotion. There are pictures up of all the dye jobs and which companies they may be purchased from. The two I liked the most were EA's Wasp (Blues and Gold) and Wal-Mart's Royal (Purple and Silver). Since you get the dye job anyway, might as well get one you like, so I wanted to order from wal-mart or EA. Personally I don't like wal-mart, and the idea of having to go to a store to pre-order this and deal with the usual sales staff makes me shudder. So I ordered from EA, figuring they have a digital distribution method already in place and it worked for Northern Strike. I didn't realize how much trouble it would be, and how unlikely EA was to not document anything, but I should have. In any case I suspect it's started to be resolved. I just hope this doesn't shut me out of the founder's club offer.

I didn't know man, you gotta believe me!

**Zoopy** · 10-24-2007, 04:12 PM

Hmm, the wasp looks sexy, although I find no mention anywhere of where you preorder to get it, I hate EA Link but I might have to preorder it just cause I hate DVDs.

**Nemesis** · 10-24-2007, 04:23 PM

Originally Posted by Zoopy_T

Hmm, the wasp looks sexy, although I find no mention anywhere of where you preorder to get it, I hate EA Link but I might have to preorder it just cause I hate DVDs.

EA and GoGamer are two that have the Wasp. And yes, it's very sexy indeed.

**Photometric** · 10-24-2007, 10:27 PM

If there will be a TG clan/guild I'm in. I have been involved since the alpha was distro'd for testing back in July/early Aug timeframe.

I expect to be getting the lifetime as well, so if there is any need for help with the guild/clan setup or organization I am willing to help.

One question, is everyone going to use Xfire to communicate or teamspeak?

**Augustus Gloop** · 10-25-2007, 12:56 PM

I'll probably keep with teamspeak, since it's what the rest of us use for other games.

**Augustus Gloop** · 10-25-2007, 03:31 PM

If you've ordered online from ea.com and are sick of the lack of answers on the forums or their official help menus, here:

EA is elusive, but apparently not all knowing since a few brave soldiers were able to escape with this information.

EA Technical Support: 1-650-628-1005

I cruised around on their voice activated menu for a while, getting more and more frustrated until I hit some buttons on my phone and got a touch tone menu, and then selected account and billing options which gets you a real live outsourced support rep.

Edit: Update, I got my working code- but it was through the ea tech support website, and the ticket I opened. The phone call didn't get me any help even though they promised to call me back.

**Rali3gH** · 10-26-2007, 11:04 AM

Originally Posted by FriedFish

I've got an extra beta code. Post a reply then PM me.

PM sent. I've never done a beta before. What does this beta code do?

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