Stream Connection Error

**DrBeat** · 08-06-2008, 10:16 AM

Hope this is the right place to put this, but I haven't been able to connect to the Steam server for a day or two now. I keep getting "connection errors." My internet is working fine, and the trouble shooting guide isn't much of a help. Any tips?

**MagnaCentipede** · 08-06-2008, 10:43 AM

Delete the clientinfo.blob file and see if it will work. That file contains a record of your Steam update history, and if it becomes invalid everything will act weird. Deleting it makes Steam re-check your installed updates. That takes a few minutes but fixes many Steam problems.

Beyond that, "connection error" is very vague. Connection to Steam network servers, VAC servers, the game server, the authentication servers, the community server...

**DrBeat** · 08-06-2008, 02:45 PM

Connection to the steam server itself, I cannot even get steam to open to the store, or login when I'm opening TF2.

An I'm about to feel stupid, but where would I find clientinfo.blob?

**MagnaCentipede** · 08-06-2008, 02:53 PM

I didn't check the filename, "ClientRegistry.blob", in the /Steam/ directory.
Did you confirm your firewall settings or any other filtres that may be active and blocking some Steam traffic? Can you get to the steam sites through a web browser?

Off topic: Thanks to Google's all-seeing-eye, I know I'm the fourth person to make that mistake with the filename. Whee?

**DrBeat** · 08-06-2008, 04:00 PM

I deleted the ClientRegistry.blob, and it did some updates and afterword, would freeze on "connecting to your steam account." The fire wall was the first thing I thought of.

Edit: It lives! That did the trick! Thanks sooo much!