Re: Xbox 360 Freezing

**amu107.9** · 08-16-2007, 12:08 AM

Did you by chance purchase this console at BestBuy? If you did there may be a chance you can return it in store. I was listening to the latest episode of Buzz out Loud from cnet.com. When a listener wrote to the hosts. After Tom the host mentioned his own Xbox woes. The listener told him he returned his glitchy xbox to BB and they not only replaced the console with the new version with HDMI outputs. They also gave him a rebate of $54 since the new one cost less than the old one.

**gunjunkie** · 08-16-2007, 02:05 AM

Originally Posted by Apophis

...

It makes me happy I have a faithful PS3 to play with.

As a sllght aside to the thread, http://www.ps3vault.com/how-to-kill-a-ps3-console-1975

**Apophis** · 08-16-2007, 09:12 AM

Originally Posted by amu107.9

Did you by chance purchase this console at BestBuy? If you did there may be a chance you can return it in store. I was listening to the latest episode of Buzz out Loud from cnet.com. When a listener wrote to the hosts. After Tom the host mentioned his own Xbox woes. The listener told him he returned his glitchy xbox to BB and they not only replaced the console with the new version with HDMI outputs. They also gave him a rebate of $54 since the new one cost less than the old one.

Unfortunately, no. I bought it from Toys-R-Us as they had a $100 instant rebate offer thingy that you could apply to accessories and games.

**Apophis** · 08-16-2007, 09:14 AM

Originally Posted by gunjunkie

As a sllght aside to the thread, http://www.ps3vault.com/how-to-kill-a-ps3-console-1975

Yeah, I read that the other day. They really put that PS3 through hell to try and destroy it but it always seemed to be fine once brought back to normal conditions. Even then, the harsh conditions didn't affect it too much to begin with.

**Apophis** · 09-13-2007, 07:30 PM

Originally Posted by Apophis

I never did provide an update to my issues. Xbox support suggested I delete my gamertag from the 360 and then recover it from Xbox live. I went through that whole process and the freezing seemed to go away for the most part. At least for a couple weeks.

It started back up again and went back to the 3 minute freezes again tonight. Then my video went wonky and I restarted the 360 and was greeted to a lovely System Error screen. Looks like I'm the victim of the E 74 error.

Oddly enough, not even the guy on Xbox support knew what that was and couldn't find it in their database. I couldn't find it on the Xbox support site when I looked either. Searches of the web did turn up some issues with the graphics system producing that error.

In any case, a box is on the way to me so I can ship the 360 back. Hopefully they'll send me out a new one with HDMI outputs.

It makes me happy I have a faithful PS3 to play with.

Took a few days before I got my empty box to ship. In any case; I sent this thing back close to a month ago and the status on the XBox repair site just says "received at service center" and that's it.

Do they normally reimburse you and/or extend your Xbox live subscriptions when they take this long? Am I going to end up paying for two months of Live service that I can't even use?

**deathknight** · 09-13-2007, 07:46 PM

If you ever get it back, purchase an after-market add on fan like the intercooler

It works very well in keeping the unit cool.

Also, try to keep it in a very well ventilated area. The system does run hot but with 3 dual core cpus on it, that is going to happen.

**UnDeaD** · 09-13-2007, 11:39 PM

It's got one tri-core cpu.

**JMJ** · 09-14-2007, 09:27 AM

Originally Posted by Apophis

Took a few days before I got my empty box to ship. In any case; I sent this thing back close to a month ago and the status on the XBox repair site just says "received at service center" and that's it.

Do they normally reimburse you and/or extend your Xbox live subscriptions when they take this long? Am I going to end up paying for two months of Live service that I can't even use?

I got a card for one month of free live service.

**tHa_KhAn** · 09-14-2007, 11:44 AM

Mine was only gone less than 2 weeks from the day I sent it.....odd that it has taken so long.

**Apophis** · 09-14-2007, 01:17 PM

Originally Posted by deathknight

If you ever get it back, purchase an after-market add on fan like the intercooler

It works very well in keeping the unit cool.

Also, try to keep it in a very well ventilated area. The system does run hot but with 3 dual core cpus on it, that is going to happen.

It is in a well ventilated area. I probably will get an aftermarket cooling system for it but that in and of itself pisses me off. I shouldn't have to spend more money to keep THEIR hardware from breaking. They should have built it properly to begin with and/or recalled all the defective units and replaced them with new ones.

The 360 does not have three dual core CPUs. It has a single three-core CPU.

**Apophis** · 09-14-2007, 01:19 PM

Originally Posted by UnDeaD77

It's got one tri-core cpu.

Yeah! I said that too. You preemptively copied me.

Originally Posted by JMJ

I got a card for one month of free live service.

Well, I'll probably end up past the one month mark. Maybe they'll give me two months?

Originally Posted by tHa_KhAn

Mine was only gone less than 2 weeks from the day I sent it.....odd that it has taken so long.

They were relatively confused when I called because they didn't have an info internally on the E74 error I was getting. I've found stuff on the net, but the MS support guy couldn't find any reference to that error anywhere.

**deathknight** · 09-14-2007, 08:07 PM

I apologize. I thought it had 3 dual-core 1.6ghz cpus for 6 cores at 9.6ghz but I stand corrected.

I agree you shouldn't have to purchase an after market add on to keep it cool but for 20 bucks (think that is what the intercooler cost when I got it) you might save some headaches. It's Microsoft gotta expect that.

**Apophis** · 09-16-2007, 11:27 AM

Originally Posted by G--Man

Just FYI, you'll get a different XBOX 360 back not yours, a refurbished/or new, one thats already had the 3 rings of death fix applied to it. I hope you remembered to remove your Hard Drive before you sent it in cause you'll only get back a core system...... About a 10 day turn around time from people I know who've already sent theirs back.....

Its been well over 10 days.

And yes, I only sent back the core system with no accessories.

**UnDeaD** · 09-16-2007, 01:23 PM

Mine made it there on the 10th. /getting worried myself. *prays it makes it back in time for halo3."

**Iceberg** · 09-16-2007, 04:40 PM

If something happened to my 360 that would interfere with playing halo 3, I would go hulk and start terrorizing my local metropolis.

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