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I am having this same issue. I put in both my steam id and ns2 id in the appropriate fields. I just signed the primer to see if that makes a difference.
EDIT: Going to try something different. I'm going to enter the Steam ID/NS2 id (as it is in NS2 when you boot up) and see if that makes a difference
EDIT2: OK, to anyone reading this. You have to start Natural Selection 2, and get the "Steam Id" code that you see when the game starts up. Then, you put that in the SteamID field in your forum profile (Not in the Natural Selection 2 Player ID field).