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  • Help! Paypal problem

    So, it seems I had a previous account with Paypal. I can not remember the email address, never mind the password, and hell who knows what ISP I was using. The result is: I can't use my credit card to pay for TG because it is already associated with another account. I have called their support number and listened to their stupid robot tell me its a common problem and direct me back to their homepage. So I go their help section and get menu driven for my question. I free formed it in text and waited for their response. So far nothing more tha a benifits of Penpal page with more links. Anyone else encounter this? I want to pay, but these guys aren't being my pal. Some of the worst customer support I have ever seen. Don't they know they have to make it Embalmer proof?

  • #2
    Re: Help! Paypal problem

    Originally posted by Embalmer
    So, it seems I had a previous account with Paypal. I can not remember the email address, never mind the password, and hell who knows what ISP I was using. The result is: I can't use my credit card to pay for TG because it is already associated with another account. I have called their support number and listened to their stupid robot tell me its a common problem and direct me back to their homepage. So I go their help section and get menu driven for my question. I free formed it in text and waited for their response. So far nothing more tha a benifits of Penpal page with more links. Anyone else encounter this? I want to pay, but these guys aren't being my pal. Some of the worst customer support I have ever seen. Don't they know they have to make it Embalmer proof?
    Have you tried entering all of the e-mail addresses that you use?

    You can create a new account with PayPal and they will send you via snail-mail a letter containing a code needed to activate your new account with your existing credit card. I know H-Hour had to go through this process so he might be able to fill in some more details on this one.

    If I were you, I would just start trying any of your current/old e-mail addresses. Once you find the e-mail address you used, you might be able to guess/remember the password.
    Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

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    • #3
      Re: Help! Paypal problem

      Ok, finally got to talk to a live person and I'm all sorted out. I would never have remembered [email protected]. ;)

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      • #4
        Re: Help! Paypal problem

        LOL! :)

        Glad you're all fixed.
        Steam Community? Add me. | Free Remote, Encrypted Backup

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        • #5
          Re: Help! Paypal problem

          i have no credit card....so i'll have to try another alternative, but one day when i can finally get a credit card, i'm gonna pay via paypal.

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          • #6
            Re: Help! Paypal problem

            Originally posted by Nightfire
            i have no credit card....so i'll have to try another alternative, but one day when i can finally get a credit card, i'm gonna pay via paypal.
            You can also use a debit card if you have one of those. I use a debit card for my PayPal and it works just fine.

            [volun]

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            • #7
              Re: Help! Paypal problem

              If you have a basic checking account PayPal can also link to that, so you don't even need a credit card, debit card, or anything else..
              Diplomacy is the art of saying "good doggie" while looking for a bigger stick.

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