Announcement

Collapse
No announcement yet.

Internet problems...

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Internet problems...

    I killed my internet a couple of months ago and recently had it turned back on but now it's painfully slow. Before I could download at 450kbps upload at 45kbps now I'm crawling along at 130/19kbps and it's driving me nuts considering it's the same ISP, computer, router, phone line...ect. I called my ISP and even did the remote assistance thing. About all he did was do a speed test showing I was getting 1169/158kbps download/upload... "Nothing wrong with your connection, is there anything else I can help you with?" OK, it's DSL and I would be happy with 300kbps if that was what I was getting.

    I ran new phone line to the service box outside, did away with my network hub, and other network computers. Installed new phone line going from outside the house to the jack and new line to the router, new ethernet wire from the router to the computer. Doubt that the issue had much to do with the the network since I was getting 10mbps transfer rates between my network computers... Just troubleshooting you know.

    Any site I go to my speed maxes out at around 130, even Microsoft regardless of the time of day. And there are times when it's even slower. I don't know what the deal is. Can someone please help me or should I tell them to shag off and go with another provider. $80 a month for 130kbps speeds is insane. I have no problem using remote assistance. I just want this fixed so I can play 2142 and download porn as the internet was meant to be used. :row__638:
    Fear is the mother of all gods. Nature does all things spontainiosly by herself without their meddling.

  • #2
    Re: Internet problems...

    Hold on a second, are talking about bits or bytes here?

    If it's bits, even 1169/158 is pretty slow by today's standards. If it's bytes, you have one freaking fast DSL package, not even I get anywhere near those speeds.

    The 1169/158 is that your connected at rate read from your modem's control panel? If so, the following may not apply and thus it might be a different problem all together.

    Before I jump ahead to what I think it might be, let's check the following:

    1. Have you tried using a different browser (Chrome, IE8, Opera, etc)?

    2. Have you clear your browser's cookies and cache?

    3. Did you run a anti-virus and spyware scan? (Sometimes slow speeds can be attributed to a bug.)



    If none of those things help, then it sounds like there's either a speed cap or a routing problem, in that packets are getting lost somewhere between your computer and the end server who's website you're visiting (or some other problem that may be on their end) on your line that you nor the level 1/2 tech support people at your ISP are even aware of.

    Here's two approaches to solving the problem:

    1. Call up your ISP again and ask to speak to a line technician or a level 3 support person. Explain your situation and ask them to see if there is a speed cap or routing problems to/from on your line. If they do find it, tell them if they can raise to what your paying for (you should know your package beforehand).

    (If it's not a speed cap issue, see if they can find out why it is you're getting such slow speeds.)

    2. Second option is to o over to http://www.dslreports.com/forums/all and register a account for their forum. Look up your provider under "Direct Support". Once you're in the selected ISP's direct support forum section, click on the Rules? button on the top right. Read them over before you go and start a new topic.

    Once you've read the rules and understand what it is you need to post, go ahead and make a new topic. Explain your situation and all the things you've done. Explain that you think there's a speed cap and/or routing problems to/from on the line and ask if someone could look into the matter and remove it (or raise it up to your particular package limits).

    (If it's not a speed cap issue, see if they can find out why it is you're getting such slow speeds.)
    |TG-18th| Acreo Aeneas
    TG World of Tanks Clan Executive Officer
    Former 9th & 13th

    Pronounciation: Eh-Cree-Oh Ah-Nay-Ess
    Still can't say it? Call me Acorn then. -.-





    SSDs I Own: Kingston HyperX 3K (240 GB), Samsung 840 Pro (256 GB), Samsung 840 EVO (250 GB), Samsung 840 x 2 (120 GB), Plextor M5S (120 GB), OCZ Vertex (30 GB)

    TG Primer and Rules

    Comment


    • #3
      Re: Internet problems...

      Turns out that the package I got was 1mbps which is little faster then dial up. Because I let my contract exspire and my service was disconnected I didn't get the same connection speed (450KBps).
      So I'm going to kill my DSL and home phone and sign up for cable internet. 6mbps for $35 ($50 with taxes) a month and just order Magic Jack for $20 a year for my phone line. Right now I'm paying $50 (70 with taxes) a month for DSL and a phone line I barely use and a much slower connection.
      Wasted all that time running diagnostics and replacing hardware just to find that my ISP package was poop.

      Think the cable/magic jack thing is a better deal or should I stay with the DSL? Have 30 days to change my mind.
      Fear is the mother of all gods. Nature does all things spontainiosly by herself without their meddling.

      Comment


      • #4
        Re: Internet problems...

        1 mbps is helluva lot faster than 56k dial up (that's 1,000 kbps vs. 56 kbps). If you remember the days of surfing graphic intensive websites back during the 56k era, you'd know most internet broadband packages nowadays are many times faster.
        |TG-18th| Acreo Aeneas
        TG World of Tanks Clan Executive Officer
        Former 9th & 13th

        Pronounciation: Eh-Cree-Oh Ah-Nay-Ess
        Still can't say it? Call me Acorn then. -.-





        SSDs I Own: Kingston HyperX 3K (240 GB), Samsung 840 Pro (256 GB), Samsung 840 EVO (250 GB), Samsung 840 x 2 (120 GB), Plextor M5S (120 GB), OCZ Vertex (30 GB)

        TG Primer and Rules

        Comment


        • #5
          Re: Internet problems...

          And I remember when 56k was outlandishly fast. My first modem, an expensive top-of-the-line unit, was 2400 bps (yes, 2 k!) when most people were running at 1200 and the poorer folk were still using 300. Mind you, this was around 1982-1984.
          Dude, seriously, WHAT handkerchief?

          snooggums' density principal: "The more dense a population, the more dense a population."

          Iliana: "You're a great friend but if we're ever chased by zombies I'm tripping you."

          Comment


          • #6
            Re: Internet problems...

            I have made progress with the speed issue.... instead of 120/19 KBps I'm getting 400/45 KBps upload download speeds. However I'm still lagging in 2142. :( Typically the ping is 250+ which results in a kick from the server or a very frustraiting game.
            It is odd because I have no problem playing Freelancer, Starcraft and Company of Heros but 2142 is laggy as heck.
            Did some googleing and read that it may be a virus/spyware so did scans. All clean. Then did a fresh install of XP on another drive along with a fresh install of 2142. Lag was still the same as my Vista32 OS.

            I don't know if any of you are IT guys and maybe your willing to meet up and do a remote assitance and look at my router settings. Please help. I'm going insane here without 2142.
            Fear is the mother of all gods. Nature does all things spontainiosly by herself without their meddling.

            Comment

            Connect

            Collapse

            TeamSpeak 3 Server

            Collapse

            Advertisement

            Collapse

            Twitter Feed

            Collapse

            Working...
            X