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Picking Your Brains: External HD woes

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  • Picking Your Brains: External HD woes

    Alright guys, tapping the TG knowledge base for a friend of mine. She has a Maxtor One-Touch 4 external USB HD that she's been using for a couple years. She said that she tried to access the drive today (without making any changes to her core system) and windows was telling her that the device couldnt be detected and/or the device needed to be formatted.
    issue with that: all of her work files are on the drive and cant afford to be lost, so formatting isnt an option.

    i tried my google-fu for a solution that doesnt involve going to a forensic drive recovery service that costs hundreds of dollars, but i'm falling short. some of the suggested fixes that I found:
    -unplug power supply from the drive, leave out for a few minutes, plug back in. doesnt work.
    -trade USB cable with another compatible cable, like a camera cable. doesnt work.
    -reinstall drive software. doesnt work.

    if anyone can find a better solution, let me know. i'll be updating as new information comes to me.

  • #2
    Re: Picking Your Brains: External HD woes

    Stick it in the freezer overnight. For some types of HD problems, this might allow you to read the drive for 10 or 15 minutes immediately after you take it out.

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    • #3
      Re: Picking Your Brains: External HD woes

      Removing the drive and trying it on a different USB->SATA or native SATA port would isolate if it is the drive that failed or the adapter.

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      • #4
        Re: Picking Your Brains: External HD woes

        Originally posted by sordavie View Post
        Stick it in the freezer overnight. For some types of HD problems, this might allow you to read the drive for 10 or 15 minutes immediately after you take it out.
        If the drive is going bad I can say that this works. I had a drive that was going bad, I wrapped it in foil, put it in the freezer overnight, I was able to get about 10 minutes of read time before it died completely. Other than that, sorry Ferris, hope someone can help.
        Big-eye101: "A true catman post a day keeps the bad mood away"

        Please do not take any posts made by Catman seriously. If you begin to take his posts seriously, please seek psychiatric attention.

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        • #5
          Re: Picking Your Brains: External HD woes

          Originally posted by draeh View Post
          Removing the drive and trying it on a different USB->SATA or native SATA port would isolate if it is the drive that failed or the adapter.
          Do this, the controller for the Sata/IDE --> USB may have bit the dust.
          |TG-12th| Namebot

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          • #6
            Re: Picking Your Brains: External HD woes

            Yeah, thats what I was thinking. Only problem is that she's largely computer illiterate and lives in another state, so I cant go pop the drive out and hook it up manually for her. As it stands now, I pitched the freezer thing, and she's giving that a whirl. I'll post back with results tomorrow. Thanks for the help fellas, TG comes through as always!

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            • #7
              Re: Picking Your Brains: External HD woes

              Any luck?




              Who needs a life when you can have a heavy bolter?
              --BlackMirror
              <23:03:38> "|TG|Smachin<BF Admin>" was kicked from the server by "|TG-70th| Zhohar" (UNDERAGE ban.)
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              --Blackraven93

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              • #8
                Re: Picking Your Brains: External HD woes

                Originally posted by Cheburash View Post
                Any luck?
                wondering the same...
                Big-eye101: "A true catman post a day keeps the bad mood away"

                Please do not take any posts made by Catman seriously. If you begin to take his posts seriously, please seek psychiatric attention.

                Comment


                • #9
                  Re: Picking Your Brains: External HD woes

                  Negative. She wound up having the drive recovered by a specialist. Apparently the read arm completely gave out on the drive, so it was a mechanical problem rather than an interface/power problem of some sort. I do appreciate all the help though guys!

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