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Cancel pre-order on Steam - How?

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  • Cancel pre-order on Steam - How?

    So... tried to ask this on Steam forums, but couldnt cause i need some activation first... anyway... does anybody know how do i cancel my ArmAII preorder? Im pretty sure it is possible, i read in some steam FAQ that the refund is possible, but they didnt said how nor where... Im gonna buy it from nexway, but first i want/need my money back... any thoughts?

    Edit: ok, ive managed to open a ticket with the support staff... hope they can help me b4 the game release... or i wont be able to get refunded (dont know but someting tells me that this is not going to work... just a guess)
    Last edited by Sorvete; 06-26-2009, 07:09 PM.

  • #2
    Re: Cancel pre-order on Steam - How?

    Contact Steam support. I think they do that directly with them.

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    • #3
      Re: Cancel pre-order on Steam - How?

      Email STEAM support:

      H T T P S://support.steampowered.com/newticket.php

      Just tell them you wish to cancel the order.

      As long as the game as not been released, they will refund pre-orders :)

      Beware though, depending how you payed, it may take a few days for refunds to appear back into your account.

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      • #4
        Re: Cancel pre-order on Steam - How?

        Yeah, thx for the help guys... im in contact with the support right now... they said its too late because the game was released today... theres still hope tho, because here in brazil the release date is set to June 30th, so maybe there is still a way to get refunded... if no, well, whatever, next time ill be more patient...

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        • #5
          Re: Cancel pre-order on Steam - How?

          hey thanks i need this one too..
          If you show your head then your dead....

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          • #6
            Re: Cancel pre-order on Steam - How?

            Steam guys are ignoring my ticket... what a nice costumer support... for me this is enough, ill never buy another product and be sure that if anybody ask me if its worth buying via steam, ill say HELL NO!

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            • #7
              Re: Cancel pre-order on Steam - How?

              i wouldn't jump to conclusions sorvete, i guess they are highly busy right now and it might take a few days for your request to get processed.

              i personally can say i've never had a problem with steam.

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              • #8
                Re: Cancel pre-order on Steam - How?

                Sorvete is Latin, and we tend to have a short fuse :p
                sigpic

                PR BF2 Alias: NewOrder_JoyDivision

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                • #9
                  Re: Cancel pre-order on Steam - How?

                  Originally posted by Sorvete View Post
                  Steam guys are ignoring my ticket... what a nice costumer support... for me this is enough, ill never buy another product and be sure that if anybody ask me if its worth buying via steam, ill say HELL NO!
                  It's Sunday. They probably aren't even at work.

                  edit: although if they said it's too late then that's probably final.


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                  • #10
                    Re: Cancel pre-order on Steam - How?

                    Originally posted by Jorge.PT View Post
                    Sorvete is Latin, and we tend to have a short fuse :p
                    Lol, actually Italian... that make my fuse even shorter...

                    Yeah Kevlarorc, yure right... forgot about sunday :)

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                    • #11
                      Re: Cancel pre-order on Steam - How?

                      OMG! they actually gave my money back! Im really surprised! They told me the only way to not waste my money was to buying anther product, but ive insisted and they just gave my $49.99 back on my paypal account... now, where can i find a longer fuse...

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