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  • Private Server Down, Vilayer is working on it..

    Alcon,

    Just a little bit ago I noticed the server was not accessible from the game client and after further investigation it appears there was a critical event around 0200 Central that the server did not recover from. I've opened a ticket with Vilayer for the issue however I have not attempted to restart the server so that they can investigate it in it's current state. If it is of interest I will post the content of my submission below and I will update this thread when I get a response from Vilayer.

    ############################################
    VIEW SUPPORT TICKET VIEW TICKET #766529
    ############################################


    I've noticed a few things that are odd regarding the restart behavior of this server:

    1. It takes a considerable amount of time for the server to recover post restart proceedure.
    - Whether I restart the server manually via ACPlayer using a start/stop or restart sequence, while the server will shut down immediately it takes several minutes for it to fully initialize and be at the selected start time set in ACPlayer. I had this problem before on the 69.162.125.18:2302 (public) server however after opening service tickets it was resolved however I am unaware of the fix action taken to resolve this condition for the 69.162.125.18:2302 server.

    2. There are two unexpected behaviors experienced when the server is recovering from the Vilayer mandated (automated) 4 hour restarts.
    - On occasion, after recovering from the automated restart, the server will completely spawn new loot and any tents placed will disappear reminiscent of a server wipe. I've only encountered this once or twice in the past 36 hours however I noticed this condition only manifests (occasionally) after your automated restart.
    - When the server is initializing after a mandated (automated) restart the console spams 'restart mode' messages for a while after the server is fully online even after the server start time (selected in ACPlayer) is achieved. I'm not sure what this is related to but when I experienced these same conditions on the (69.162.125.18:2302) server I ran into multiple performance and game-play issues such as all players showing sporadic massive spikes to desync, latency when interacting with objects in the world (opening and closing doors for example) and items in inventory indicating they are in the player inventory and outside of the player inventory simultaneously. I am currently experiencing these conditions and my performance is degredated accordingly, however as with the previously mentioned server, these conditions ceased after the last major maintenance was performed inline with one of the last service tickets opened for that server.

    3. Would it be possible to display in ACPlayer the last time the admin log was started? This would go a long way in informing admins of the last actual restart, not just when the process was started. I believe this could be completed fairly easily using the following logic if you don't already have a solution in place..
    - Grep for 'Adminlog started' from the .adm files and display the last line found such as:
    --> grep 'AdminLog started' robertw2_MasterConfiguration\DayZServer_*.ADM | tail -1
    If you're not using a Linux backend and using Windows I can also work out a Perl one-liner if that would be of assistance.

    Cheers,
    Robert



    Update:

    The server is not accessible from the game client (it doesn't show up in the server lists as it has previously since it was provisioned).

    I just took a look at the server from ACPlayer and the server is indicating 0% CPU, Memory and Bandwidth Usage. Next, I took a look at the most recent .adm log (robertw2_MasterConfiguration\DayZServer_42573.ADM , attached) and it indicates: AdminLog started on 2015-04-04 at 22:00:38, log entry for that period to EOF below:

    AdminLog started on 2015-04-04 at 22:00:38

    22:04:41 | Player "|TG|OgMogul" is connected (id=REDACTED)
    22:04:46 | Player "Dredge" is connected (id=REDACTED)
    22:04:54 | Player "Masterjack" is connected (id=REDACTED)
    22:05:18 | Player "Mikes" is connected (id=REDACTED)
    22:05:27 | Player "{TG} Bad Blood" is connected (id=REDACTED)
    22:06:27 | Player "Riley" is connected (id=REDACTED)
    22:07:07 | Player "Decayn" is connected (id=REDACTED)
    22:08:03 | Player "Riley"(id=REDACTED) has been disconnected
    22:08:28 | Player "ALAN" is connected (id=REDACTED)
    22:10:08 | Player "[NDC]Shawn" is connected (id=REDACTED)
    22:20:01 | Player "|TG|OgMogul"(id=REDACTED) has been disconnected
    22:21:07 | Player "ALAN"(id=REDACTED) has been disconnected
    22:21:12 | Player "|TG|OgMogul" is connected (id=REDACTED)
    22:26:30 | Player "[NDC]Shawn"(id=REDACTED) has been disconnected
    23:01:29 | Player "Masterjack"(id=REDACTED) has been disconnected
    23:02:39 | Player "Masterjack" is connected (id=REDACTED)
    23:05:52 | Player "Masterjack"(id=REDACTED) has been disconnected
    23:20:42 | Player "MrNiceGuy" is connected (id=REDACTED)
    23:21:04 | Player "MrNiceGuy"(id=REDACTED) has been disconnected
    23:24:29 | Player "MrNiceGuy" is connected (id=REDACTED)
    23:24:42 | Player "MrNiceGuy"(id=REDACTED) has been disconnected
    23:25:29 | Player "{TG} Bad Blood"(id=REDACTED) has been disconnected
    23:29:40 | Player "MrCookie" is connected (id=REDACTED)
    23:30:19 | Player "MrCookie"(id=REDACTED) has been disconnected
    00:00:58 | Player "Gary" is connected (id=REDACTED)
    00:01:25 | Player "Decayn"(id=REDACTED) has been disconnected
    00:01:25 | Player "Gary"(id=REDACTED) has been disconnected
    00:09:53 | Player "MrFlame" is connected (id=REDACTED)
    00:35:47 | Player "Mikes"(id=REDACTED) has been disconnected
    00:40:58 | Player "Dredge"(id=REDACTED) has been disconnected
    00:41:02 | Player "Decayn" is connected (id=REDACTED)
    00:41:14 | Player "|TG|OgMogul"(id=REDACTED) has been disconnected
    01:21:17 | Player "MrFlame"(id=REDACTED) has been disconnected
    01:54:18 | Player "Decayn"(id=REDACTED) has been disconnected

    The most recent BE log (Bec\Log\bec_config\BeLog\Be_2015-04-05.log) indicates a loss of connection and a socket closure and exit event at 02:00:27:

    00:00:56 : Player #2 Gary (REDACTED) connected
    ?00:00:58 : Player #2 Gary - GUID: REDACTED (unverified)
    ?00:00:58 : Verified GUID (REDACTED) of player #2 Gary
    ?00:01:25 : Player #6 Decayn disconnected
    ?00:01:25 : Player #2 Gary disconnected
    ?00:03:36 : RCon admin #0: (Global) BEC : Server Admins: OgMogul, Dredge
    ?00:03:36 : RCon admin #0: (Global) BEC : This server restarts 6 times per day, 02:00, 06:00, 10:00, 14:00, 18:00 and 22:00 CT
    ?00:09:51 : Player #2 MrFlame (REDACTED) connected
    ?00:09:53 : Player #2 MrFlame - GUID: REDACTED (unverified)
    ?00:09:54 : Verified GUID (REDACTED) of player #2 MrFlame
    ?00:33:36 : RCon admin #0: (Global) BEC : Server Admins: OgMogul, Dredge
    ?00:35:47 : Player #3 Mikes disconnected
    ?00:40:58 : Player #1 Dredge disconnected
    ?00:41:02 : Player #1 Decayn (REDACTED) connected
    ?00:41:02 : Player #1 Decayn - GUID: REDACTED (unverified)
    ?00:41:03 : Verified GUID (REDACTED) of player #1 Decayn
    ?00:41:14 : Player #0 |TG|OgMogul disconnected
    ?01:03:36 : RCon admin #0: (Global) BEC : Server Admins: OgMogul, Dredge
    ?01:03:36 : RCon admin #0: (Global) BEC : This server restarts 6 times per day, 02:00, 06:00, 10:00, 14:00, 18:00 and 22:00 CT
    ?01:21:17 : Player #2 MrFlame disconnected
    ?01:33:36 : RCon admin #0: (Global) BEC : Server Admins: OgMogul, Dredge
    ?01:54:18 : Player #1 Decayn disconnected
    ?01:55:00 : RCon admin #0: (Global) BEC : Server restarting in 5 minutes.
    ?01:59:00 : RCon admin #0: (Global) BEC : Server restarting in 1 minutes.
    ?02:00:27 : Lost Connection!
    ?02:00:27 : Closing socket & exiting!


    I have not taken any further action on this server so that you can look at it in its current state. Please investigate this issue and update me on your findings.

    Cheers,
    Robert
    That's not blood, its soul juice.

  • #2
    Re: Private Server Down, Vilayer is working on it..

    We are playing on the server now. Come join us.

    MJ


    A good leader requires both character and strategy. If he is to be without one, let it be strategy. - General Rick Hilliar, Former Canadian Chief of Defence

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    • #3
      Re: Private Server Down, Vilayer is working on it..

      Great

      TGU Instructor TG Pathfinder

      Former TGU Dean Former ARMA Admin Former Irregulars Officer

      "Do not seek death. Death will find you. But seek the road which makes death a fulfillment." - Dag Hammarskjold

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